CTL Coaching & Employee Development 2

Question 1

A team leader notices an employee consistently misses deadlines but produces high-quality work. What is the BEST coaching approach?

Accepted Answer

Explore time management strategies collaboratively with the employee

Answer

Collaborative exploration respects the employee's strengths while addressing the root cause of deadline issues.

Question 2

Which coaching model uses the sequence: Goal, Reality, Options, Will?

Accepted Answer

GROW model

Answer

The GROW model (Goal, Reality, Options, Will) is a structured framework widely used in performance coaching.

Question 3

An employee resists coaching sessions, saying they already know their job. A team leader should FIRST:

Accepted Answer

Explore the employee's perspective and clarify the coaching purpose

Answer

Understanding resistance and clarifying coaching's purpose as supportive rather than corrective often reduces defensiveness.

Question 4

What distinguishes stretch assignments from regular tasks in employee development?

Accepted Answer

They are designed to push employees beyond their current skill level

Answer

Stretch assignments intentionally challenge employees with tasks slightly beyond their current competencies to accelerate growth.

Question 5

During a coaching conversation, a team leader should spend most of the time:

Accepted Answer

Listening and asking powerful questions

Answer

Effective coaching is employee-led; the coach primarily listens and uses questions to guide self-discovery.

(CTL) Certified Team Leader Practice Test