CTC Itinerary Planning & Booking Systems 3

Question 1

A consultant is using Sabre and needs to retrieve an existing PNR. The client's record locator is ABC123. Which command format retrieves it?

Accepted Answer

*ABC123

Answer

In Sabre GDS, the asterisk (*) followed by the record locator is the standard command to retrieve an existing PNR.

Question 2

When booking a cruise through a GDS or supplier system, what does 'category' typically refer to?

Accepted Answer

The type and location of the cabin on the ship

Answer

In cruise booking systems, 'category' refers to the cabin type and deck location, which determines pricing and amenity levels.

Question 3

A client's itinerary includes a codeshare flight. Which of the following is TRUE about codeshare flights?

Accepted Answer

One airline markets and sells seats on a flight operated by a partner airline

Answer

A codeshare arrangement means one airline (marketing carrier) sells seats on a flight physically operated by another airline (operating carrier).

Question 4

In the context of booking systems, what is a 'profile' used for?

Accepted Answer

Storing a client's personal and travel preference data for fast PNR population

Answer

Client profiles store frequent traveler data such as passport details, seat preferences, and loyalty numbers, allowing agents to populate PNRs quickly and accurately.

Question 5

Which of the following accurately describes an 'open-jaw' itinerary?

Accepted Answer

A trip where the departure city differs from the return city, or the destination city differs

Answer

An open-jaw itinerary involves flying into one city and departing from a different city, or arriving in one destination and returning from another.

(CTC) Certified Travel Consultant Practice Test

(CTC) Certified Travel Consultant Practice Test

CTC Itinerary Planning & Booking Systems 3