CTC Itinerary Planning & Booking Systems 3 — Questions and Answers
Question 1: A consultant is using Sabre and needs to retrieve an existing PNR. The client's record locator is ABC123. Which command format retrieves it?
- *ABC123 (Correct answer)
- RT ABC123
- GETSABC123
- FIND/ABC123
Correct answer: *ABC123
In Sabre GDS, the asterisk (*) followed by the record locator is the standard command to retrieve an existing PNR.
Question 2: When booking a cruise through a GDS or supplier system, what does 'category' typically refer to?
- The cruise line's loyalty tier
- The type and location of the cabin on the ship (Correct answer)
- The dining seating assignment
- The port of embarkation
Correct answer: The type and location of the cabin on the ship
In cruise booking systems, 'category' refers to the cabin type and deck location, which determines pricing and amenity levels.
Question 3: A client's itinerary includes a codeshare flight. Which of the following is TRUE about codeshare flights?
- Two airlines independently sell seats on the same physical aircraft
- One airline markets and sells seats on a flight operated by a partner airline (Correct answer)
- The client must check in with both airlines separately
- Codeshare flights are only available on international routes
Correct answer: One airline markets and sells seats on a flight operated by a partner airline
A codeshare arrangement means one airline (marketing carrier) sells seats on a flight physically operated by another airline (operating carrier).
Question 4: In the context of booking systems, what is a 'profile' used for?
- Storing a client's personal and travel preference data for fast PNR population (Correct answer)
- Tracking an agent's commission earnings
- Logging changes made to a GDS segment
- Defining the fare rules for a specific ticket class
Correct answer: Storing a client's personal and travel preference data for fast PNR population
Client profiles store frequent traveler data such as passport details, seat preferences, and loyalty numbers, allowing agents to populate PNRs quickly and accurately.
Question 5: Which of the following accurately describes an 'open-jaw' itinerary?
- A round trip where the client departs and returns from the same city
- A trip where the departure city differs from the return city, or the destination city differs (Correct answer)
- A one-way journey with a single stopover
- A booking that includes both air and cruise segments
Correct answer: A trip where the departure city differs from the return city, or the destination city differs
An open-jaw itinerary involves flying into one city and departing from a different city, or arriving in one destination and returning from another.
Question 6: A hotel booking confirmation number received from a property is entered into the PNR as what type of element?
- An active GDS hotel segment
- A passive segment with the property's confirmation number (Correct answer)
- A ticketed coupon entry
- A queue message to the property
Correct answer: A passive segment with the property's confirmation number
When a hotel is booked directly with the property rather than through the GDS, a passive segment is added to the PNR recording the property's confirmation number for reference.
Question 7: A consultant is evaluating two air itineraries for the same route. Itinerary A has a 50-minute layover; Itinerary B has a 3-hour layover. The client has checked baggage. Which factor is MOST important in recommending Itinerary A?
- Whether the airport has lounge access
- Whether the 50-minute layover meets the airport's minimum connecting time for checked baggage (Correct answer)
- Whether the airline charges for checked bags
- Whether the client has TSA PreCheck
Correct answer: Whether the 50-minute layover meets the airport's minimum connecting time for checked baggage
With checked baggage, the connection must meet or exceed the airport's MCT for checked-bag transfers to ensure luggage arrives on the connecting flight.
CTC Itinerary Planning & Booking Systems 3
A consultant is using Sabre and needs to retrieve an existing PNR.
The client's record locator is ABC123.
Which command format retrieves it?