Technology-Enhanced Learning Flashcards

A team coach wants to build collective team intelligence using technology between coaching sessions. Which approach is MOST effective?

Answer: Create a shared team wiki where members co-document learnings, insights, and experiments

A co-authored shared wiki externalizes the team's collective intelligence and creates a living artifact they all own, reinforcing collaborative learning.

In the context of CTC coaching competencies, what does 'digital presence' mean for a team coach working virtually?

Answer: The ability to maintain engagement, read the room, and facilitate effectively through a screen

Digital presence is the coach's ability to project the same attentiveness, energy, and facilitation skill through digital channels as they would in person.

Which technology-enhanced practice BEST supports a team in building shared mental models across a distributed organization?

Answer: Collaborative visual mapping sessions using shared digital canvases with follow-up async annotation

Collaborative visual mapping followed by async annotation allows team members to surface, discuss, and align on how they each understand the team's world.

A team coach observes that team members are multitasking during virtual coaching sessions. What is the MOST constructive coaching intervention?

Answer: Acknowledge the challenge openly and co-create with the team norms for virtual engagement

Co-creating engagement norms puts responsibility on the team and builds shared accountability, which is more sustainable than coach-imposed rules or individual call-outs.

What is the MOST significant advantage of using scenario-based digital simulations in team coaching?

Answer: They allow teams to practice complex interpersonal and strategic decisions in a low-risk environment

Digital simulations compress learning cycles by letting teams experiment with high-stakes decisions safely, generating real behavioral data without real-world consequences.

A CTC coach is working with a team that spans three time zones. Which technology-enabled strategy BEST balances inclusion and learning continuity?

Answer: Use a mix of recorded live sessions with asynchronous reflection tasks, rotating meeting times fairly

Rotating meeting times combined with recorded sessions and async reflection distributes the scheduling burden equitably while maintaining learning continuity for all members.

When evaluating the ROI of technology investments in a team coaching engagement, the MOST meaningful metric is:

Answer: Improvement in team performance indicators tied to the coaching objectives

ROI in coaching is ultimately measured by movement on the performance and behavioral outcomes the engagement set out to achieve, not platform costs or satisfaction scores.