Technology-Enhanced Learning Flashcards

A team coach wants to use a virtual whiteboard tool during a remote retrospective. What is the PRIMARY coaching consideration before introducing this technology?

Answer: Assessing team members' digital literacy and comfort with the tool

Coaches must assess team readiness and comfort with new technology to avoid the tool becoming a barrier rather than an enabler of reflection.

Which practice best supports psychological safety when a team uses an anonymous digital polling tool during a coaching session?

Answer: Facilitating a group discussion around aggregated themes without attributing responses

Discussing aggregated themes without attribution preserves anonymity and maintains the psychological safety that honest input requires.

A distributed team coach uses asynchronous video messages to provide between-session coaching nudges. What is the key risk to manage?

Answer: Lack of real-time feedback can delay the coaching loop and reduce impact

Asynchronous formats break the real-time feedback loop that coaching relies on, so coaches must design deliberate check-in moments to close the gap.

Which digital tool feature most supports a team in tracking its own learning progress over multiple coaching engagements?

Answer: A persistent shared dashboard with visualized metrics and team agreements

A persistent, shared dashboard allows the team to see its own patterns over time, reinforcing team ownership of learning rather than coach dependency.

When coaching a team that has experienced 'Zoom fatigue,' what technology-enhanced learning adjustment is MOST appropriate?

Answer: Reduce session frequency and introduce more asynchronous learning activities

Mixing async activities with reduced synchronous sessions respects energy levels while maintaining the team's learning momentum.

A team coach introduces an AI-assisted sentiment analysis tool to monitor team chat channels. What ethical principle must guide this decision?

Answer: The team must provide informed consent and understand how the data will be used

Informed consent is foundational to ethical coaching practice, especially when technology monitors private team communications.

In a technology-enhanced coaching session, a team's online collaboration tool crashes mid-exercise. How should the coach respond?

Answer: Stay calm, pivot to a low-tech alternative, and use the moment to model adaptability

A coach's calm pivot to alternatives models the resilience and adaptability they encourage in the team, turning disruption into a learning moment.