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Coaching Models & Facilitation Techniques Flashcards

7 cards from real CTC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. Which facilitation stance describes a coach who deliberately contributes content and opinions during a team session?

    Answer: Facilitative consultant

    A facilitative consultant blends content expertise with facilitation skills, choosing when to contribute substantive input versus holding process neutrality.

  2. The OSKAR coaching model is particularly aligned with which broader coaching philosophy?

    Answer: Solution-focused brief therapy

    OSKAR (Outcome, Scaling, Know-how, Affirm, Review) is a structured solution-focused model adapted from solution-focused brief therapy.

  3. When a team coach uses 'open space technology', what is a foundational principle?

    Answer: Whoever comes are the right people and whatever happens is the only thing that could

    Open Space Technology's law of two feet and four principles empower self-organization, including that whoever shows up is appropriate and emergent topics are valid.

  4. A team coach asks, 'What would need to be true for this conflict to be a gift to the team?' This question BEST exemplifies:

    Answer: Reframing

    Reframing shifts the team's perspective on a situation, inviting them to see challenge or conflict as potentially valuable rather than merely problematic.

  5. In systemic team coaching, 'stakeholder mapping' is used to:

    Answer: Visualize the team's key relationships and interdependencies externally

    Stakeholder mapping helps the team understand who depends on them, who influences them, and how they can align with their broader ecosystem.

  6. Which of the following BEST describes 'generative listening' in team coaching?

    Answer: Listening that creates new possibilities and shifts in understanding

    Generative listening (Otto Scharmer's Theory U) listens from a place of openness that enables new ideas and futures to emerge, beyond downloading or factual hearing.

  7. A team coach who uses 'hot seat' coaching in a team session has one member coached publicly while others:

    Answer: Observe and reflect on their own parallel experiences

    Hot seat coaching in team settings allows observers to learn vicariously and reflect on how the coachee's themes resonate with their own experience.

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