Coaching Models & Facilitation Techniques Flashcards

A team coach observing 'groupthink' in a team should FIRST:

Answer: Introduce structured devil's advocate roles

Assigning a devil's advocate role formally legitimizes dissent and counteracts groupthink by ensuring alternative views are voiced.

In Narrative coaching (Drake), the coach primarily works with:

Answer: The stories people tell about themselves and their situations

Narrative coaching helps clients examine, re-author, and shift the personal and collective stories that shape their identity and actions.

Which model describes team development as moving through 'Forming, Storming, Norming, Performing'?

Answer: Tuckman's stages of group development

Bruce Tuckman's model (1965) describes four sequential stages of group development, with 'Adjourning' added later as a fifth stage.

The 'World Café' facilitation method is characterized by:

Answer: Small rotating table discussions with collective harvesting

World Café uses small groups at tables, rotates participants across rounds, and harvests collective insights at the end.

A CTC practitioner differentiates 'team facilitation' from 'team coaching' mainly because team coaching:

Answer: Focuses on building the team's long-term capability

Team coaching aims to grow the team's collective capacity over time, whereas facilitation focuses on producing an output from a specific meeting.

In the Drexler-Sibbet Team Performance Model, which stage addresses 'How will we do it?'

Answer: Implementation

The Implementation stage of the Drexler-Sibbet model is where the team determines processes, timelines, and how the work will actually get done.

A team coach who 'holds the space' during a period of team conflict is BEST described as:

Answer: Maintaining a safe container while allowing the tension to be worked through

Holding the space means the coach maintains psychological safety and presence without rushing to fix or avoid the discomfort of productive conflict.