Coaching Models & Facilitation Techniques Flashcards

In the Co-Active coaching model, 'fulfillment, balance, and process' represent:

Answer: The three dimensions of a client's full life

Co-Active coaching addresses three life dimensions — fulfillment (values/purpose), balance (perspective), and process (being in the moment).

Which facilitation tool is BEST suited for helping a team surface and prioritize many ideas quickly?

Answer: Affinity mapping

Affinity mapping (KJ method) groups large numbers of ideas into themes, enabling teams to quickly organize and prioritize diverse input.

What is the primary purpose of a 'contracting' conversation at the start of a team coaching engagement?

Answer: Establishing shared expectations, roles, and boundaries

Contracting creates psychological safety and clarity by aligning on goals, roles, confidentiality, and how the coaching relationship will work.

A team coach using the 'empty chair' technique is drawing from which therapeutic approach adapted for coaching?

Answer: Gestalt therapy

The empty chair technique originates from Gestalt therapy and is used to help clients explore relationships or unspoken dialogues.

In the context of team coaching, 'parallel process' refers to:

Answer: The team mirroring dynamics from its broader organizational system

Parallel process describes how a team unconsciously replicates patterns from its organizational context within the coaching relationship.

Which question type is MOST effective for helping a team explore root causes during a facilitated retrospective?

Answer: Socratic questions

Socratic questions probe assumptions, evidence, and implications, making them ideal for uncovering root causes in retrospective conversations.

The 'Team Diagnostic Survey' (Hackman) measures team effectiveness across which primary dimension?

Answer: The degree to which team output meets stakeholder needs

Hackman's model assesses whether the team produces output that meets or exceeds the standards of those who receive or review it.