Assessment & Evaluation Strategies Flashcards

A coach is designing a comprehensive evaluation plan for a six-month team engagement. Which sequence best reflects evaluation best practice?

Answer: Assess at contract start, conduct mid-point check-ins, and complete a post-engagement review

A three-point evaluation design (baseline, formative, summative) provides a complete picture of change and allows for adaptive coaching throughout the engagement.

Which approach best guards against confirmation bias when interpreting team assessment data?

Answer: Involving the team in collaboratively interpreting and sense-making the data

Collaborative sense-making with the team surfaces multiple perspectives and reduces the risk that the coach projects their own assumptions onto the data.

Team coaching evaluation differs from individual coaching evaluation primarily because it must account for:

Answer: Emergent collective dynamics that cannot be reduced to individual scores

Teams are complex adaptive systems; their collective dynamics, emergent patterns, and relational health require system-level assessment beyond aggregating individual data.

When a team's self-assessment scores improve significantly but stakeholder feedback remains unchanged, a coach should infer:

Answer: Internal perception has shifted but the change may not yet be visible externally

A gap between internal self-perception and external stakeholder perception signals that behavioral change has not yet translated into observable external impact.

A coach uses narrative inquiry as an evaluation method. This involves:

Answer: Collecting and analyzing stories team members tell about their experience and change

Narrative inquiry uses story-based data to surface meaning, identity, and change in ways that quantitative tools cannot fully capture.

Which statement best describes the role of contracting in the assessment and evaluation process for team coaching?

Answer: Contracting establishes agreed success criteria that guide what is assessed and how results are used

A well-designed contract defines shared success criteria upfront, ensuring that assessment and evaluation remain aligned with what all parties agreed to measure.

A coach observes that a team avoids discussing negative assessment results. This behavior most likely reflects:

Answer: Low psychological safety or a conflict-avoidant team culture

Avoidance of negative data is a hallmark of low psychological safety or norms that suppress honest dialogue, both of which are important coaching targets.