CSP Loss Prevention Strategies 3

Question 1

Which metric is most commonly used to express a retail store's shrinkage as a performance indicator?

Accepted Answer

Shrinkage as a percentage of net sales

Answer

Shrinkage rate expressed as a percentage of net sales allows consistent comparison across stores of different sizes and sales volumes.

Question 2

The 'booster bag' technique used by shoplifters is designed to:

Accepted Answer

Defeat electronic article surveillance (EAS) systems by blocking the RF signal

Answer

Booster bags are lined with aluminum foil or other metallic material that shields EAS tags from detection at exit pedestals.

Question 3

Which of the following is an example of administrative or 'paperwork' shrinkage?

Accepted Answer

Inaccurate receiving records leading to phantom inventory

Answer

Administrative shrinkage results from errors in paperwork, data entry, or receiving processes—such as not accurately recording shortages at delivery—creating discrepancies between book and physical inventory.

Question 4

Under the legal standard used in most U.S. states, a loss prevention officer may detain a shoplifting suspect when:

Accepted Answer

There is probable cause to believe the person has committed shoplifting

Answer

Most shopkeeper's privilege statutes require probable cause—reasonable grounds based on the officer's direct observation—before a lawful detention can be made.

Question 5

Which loss prevention technology uses RF-based hard tags and pedestals to detect unpaid merchandise at store exits?

Accepted Answer

Electronic article surveillance (EAS)

Answer

EAS systems use radio-frequency (or acousto-magnetic) tags attached to merchandise that trigger an alarm at exit pedestals if not deactivated at purchase.

(CSP) Certified Surveillance Professional Practice Test

(CSP) Certified Surveillance Professional Practice Test

CSP Loss Prevention Strategies 3