CSP Incident Response & Emergency Procedures Flashcards

When a surveillance officer observes an active physical altercation on camera, what is the FIRST priority action?

Answer: Notify security or law enforcement immediately

The first priority during an active altercation is to notify security personnel or law enforcement so physical intervention can occur promptly.

An ICS (Incident Command System) structure is used in large-scale security events primarily to:

Answer: Establish a unified chain of command and resource coordination

ICS establishes a standardized chain of command that enables coordinated, efficient management of personnel and resources during large-scale incidents.

During an active shooter incident at a facility, the surveillance operator should:

Answer: Track the subject's location and relay real-time updates to responding officers

Providing real-time positional intelligence to responding officers is the surveillance operator's most critical role during an active shooter event.

A 'code red' emergency alert is broadcast at a retail facility. The surveillance supervisor should FIRST:

Answer: Pull up camera views of all exits and the incident location

Immediately pulling up exits and the incident zone gives supervisors situational awareness needed to support response teams.

Post-incident debriefs in a surveillance department are most valuable because they:

Answer: Identify gaps in response procedures and improve future performance

Debriefs are a continuous-improvement tool that reveal procedural weaknesses and allow teams to refine response protocols.

When a bomb threat is called in to a facility, the surveillance team's role is to:

Answer: Monitor all entrances, exits, and common areas for suspicious persons or packages

Surveillance should actively monitor for suspicious persons, unattended items, and evacuation compliance while supporting the incident command.