CSA Configuration Management Database (CMDB)

Question 1

What does CMDB stand for in ServiceNow?

Accepted Answer

Configuration Management Database

Answer

CMDB stands for Configuration Management Database, which stores information about all configuration items in an organization's IT infrastructure.

Question 2

In ServiceNow, what is the base table from which all Configuration Item (CI) classes extend?

Accepted Answer

cmdb_ci

Answer

The cmdb_ci table is the base table in ServiceNow from which all CI classes inherit common attributes such as name, operational status, and environment.

Question 3

Which of the following best describes a Configuration Item (CI)?

Accepted Answer

Any component that needs to be managed in order to deliver an IT service

Answer

A Configuration Item (CI) is any component — hardware, software, documentation, or service — that must be managed to deliver an IT service.

Question 4

What is the primary purpose of ServiceNow Discovery in relation to the CMDB?

Accepted Answer

To automatically identify and populate CI data from the network into the CMDB

Answer

ServiceNow Discovery automatically scans the network to identify infrastructure components and populates or updates CI records in the CMDB without manual intervention.

Question 5

Which relationship type in ServiceNow CMDB indicates that one CI depends on another CI to function?

Accepted Answer

Depends on::Used by

Answer

The 'Depends on::Used by' relationship type indicates a dependency where one CI relies on another CI to function properly.

ServiceNow CSA Practice Test

ServiceNow CSA Practice Test

CSA Configuration Management Database (CMDB)