ServiceNow Certified System Administrator (CSA)

The ServiceNow CSA certification validates the skills and knowledge required to configure, manage, and maintain a ServiceNow instance. It covers platform navigation, instance configuration, collaboration tools, self-service automation, database management, and data integration.

30
Questions
35 min
Time Limit
70%
To Pass
Checking for saved progress...

Exam Rules

  • You can skip questions and return to them later
  • Flag questions for review before submitting
  • No feedback shown until you submit the entire exam
  • Unanswered questions count as wrong — answer everything
  • 10 pretest questions are mixed in and don't affect your score
  • Timer auto-submits when time runs out
  • Your progress is auto-saved every 30 seconds