Testing and Debugging Flashcards

An administrator needs to test a complex approval process without affecting production data. What is the recommended approach?

Answer: Use a full or partial copy sandbox that mirrors production data and configuration

A full or partial copy sandbox replicates production data and configuration, providing the most realistic test environment for approval processes.

A user reports they cannot see a custom button on the Account page layout. The administrator has confirmed the button exists. What should be checked next?

Answer: Whether the button is included on the page layout assigned to the user's profile

Custom buttons must be explicitly added to the page layout, and users must be assigned the page layout that includes the button.

When debugging a report that returns unexpected results, which of the following is the most effective first step?

Answer: Review the report's filters, groupings, and field selections for accuracy

Reviewing the report's filters and settings is the most direct way to identify why it returns unexpected data.

An administrator activates a Process Builder process, but users report the expected actions are not occurring. Which is the correct first debugging step?

Answer: Check the process version and ensure the correct version is activated

Only one version of a Process Builder process can be active at a time, and the wrong version being active is a common cause of unexpected behavior.

Which Salesforce feature allows an administrator to monitor all failed login attempts and help identify security issues?

Answer: Login History in Setup

Login History in Setup shows all login attempts including failures, timestamps, and IP addresses.

A scheduled report is not being delivered to a user's email. After confirming the report and schedule exist, what should the administrator check?

Answer: The user's email address in Salesforce and whether email deliverability is enabled

Scheduled reports are delivered to the email address on the Salesforce user record, and email deliverability settings must allow outbound email.

An administrator is testing a data import using Data Loader and some records fail. What file should they examine to understand which records failed and why?

Answer: The error log CSV file generated by Data Loader after the operation

Data Loader generates an error log CSV file that identifies which records failed and provides the error messages for each.