CSA Organization Setup & User Management

Question 1

What is a key step in setting up a new Salesforce org?

Accepted Answer

Configure company settings

Answer

Delete all custom objects

Answer

Disable all user roles

Answer

Import dashboards

Question 2

Which user license grants access to standard CRM functionality?

Accepted Answer

Salesforce

Answer

Chatter Free

Answer

Partner Community

Answer

Identity

Question 3

How do you ensure each user logs in with unique credentials?

Accepted Answer

Assign unique usernames

Answer

Share credentials

Answer

Use generic accounts

Answer

Disable password resets

Question 4

What does a role hierarchy determine?

Accepted Answer

Record visibility

Answer

Password length

Answer

User license type

Answer

Data export limits

Question 5

Which setting can be used to limit login access by IP range?

Accepted Answer

Trusted IP Ranges

Answer

User roles

Answer

Profiles

Answer

Field-level security

Question 6

What should you do when deactivating a user?

Accepted Answer

Reassign ownership

Answer

Delete user account

Answer

Clear password

Answer

Remove profile

Question 7

Which feature allows users to reset their own password?

Accepted Answer

Forgot Password link

Answer

Admin override

Answer

Reset Token

Answer

Session timeout

Question 8

How can you restrict login hours for users?

Accepted Answer

Using profile settings

Answer

With permission sets

Answer

From user roles

Answer

On record types

Question 9

What is the purpose of setting up delegated administrators?

Accepted Answer

Manage limited users

Answer

Grant full admin rights

Answer

Customize reports

Answer

Change company name