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Organization Setup & User Management Flashcards

7 cards from real CSA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Organization Setup & User Management flashcards as text
  1. A company acquires another business and needs to merge two Salesforce orgs. Which tool is designed to help migrate metadata between orgs?

    Answer: Change Sets

    Change Sets are used to deploy metadata (like profiles, fields, and page layouts) between Salesforce orgs.

  2. Which of the following is a valid reason to freeze a user instead of deactivating them?

    Answer: The admin wants to immediately block login while investigating without losing license flexibility

    Freezing a user immediately prevents login while allowing the admin time to investigate before deciding to deactivate.

  3. What is the maximum number of permission sets that can be assigned to a single user?

    Answer: There is no defined limit

    Salesforce does not publish a hard limit on the number of permission sets assignable to a single user.

  4. A new admin notices the org has reached its user license limit. What is the correct way to add a new user?

    Answer: Deactivate an unused user to free a license, then create the new user

    Deactivating an existing user releases their license, which can then be assigned to a new user.

  5. Which field on the User record controls the language of the Salesforce UI for that individual user?

    Answer: Language

    The 'Language' field on the User record sets the language of the Salesforce interface for that user.

  6. An admin wants several users to automatically inherit the same additional permissions in the future without reassigning individually. What should they use?

    Answer: Add users to a Permission Set Group

    Permission Set Groups allow bulk management so that changes to the group automatically apply to all members.

  7. Which Salesforce feature allows administrators to see a summary of all permission sets and profiles that grant access to a specific object or field?

    Answer: Permission Analyzer

    The Permission Analyzer (in Setup) lets admins see which profiles and permission sets grant access to a specific record, object, or field.

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Sources & references

Exam facts on this page (fees, format, dates, passing scores) are checked against these official sources; the date is our last check. Editorial policy

  1. help.salesforce.com — Exam information · verified Oct 2026
  2. help.salesforce.com — Test delivery, eligibility, fees · verified Oct 2026