Organization Setup & User Management Flashcards

What is the purpose of a Salesforce Role Hierarchy?

Answer: To control record access by granting managers visibility into subordinates' records

The Role Hierarchy controls data visibility, allowing users higher in the hierarchy to see records owned by users below them.

Which of the following can a Delegated Administrator NOT do?

Answer: Modify profiles

Delegated Administrators can manage users and assign profiles but cannot create or modify the profiles themselves.

An admin wants to give a specific user extra permissions without changing their profile. What should the admin use?

Answer: A Permission Set

Permission Sets grant additional permissions to individual users on top of what their profile already provides.

How many profiles can a single Salesforce user be assigned?

Answer: Exactly one

Each user can only be assigned one profile, though multiple permission sets can supplement it.

A user needs to be temporarily deactivated while on leave, then reactivated. What is the correct approach?

Answer: Deactivate the user record and reactivate it later

Admins can deactivate a user to prevent login and simply reactivate the same record when the user returns.

Which object stores the configuration for a group of permissions that can be assigned to multiple users?

Answer: Permission Set

Permission Sets are collections of settings and permissions that can be assigned to any number of users.

What is a Permission Set Group in Salesforce?

Answer: A bundle of permission sets assigned together as a single unit

A Permission Set Group bundles multiple permission sets so they can be assigned to users as one combined unit.