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Mixed Deck — All CSA Topics Flashcards

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  1. What happens to child records in a Master-Detail relationship when the parent record is deleted?

    Answer: Child records are deleted automatically

    In a Master-Detail relationship, deleting the parent automatically deletes all associated child records (cascade delete).

  2. Which Salesforce feature allows you to restrict which connected apps and OAuth flows a user can authorize?

    Answer: Connected App Policies and OAuth scopes on profiles

    Connected App Policies combined with profile-level permissions control which connected apps users can authorize and what OAuth scopes they can grant.

  3. Which Salesforce feature enables administrators to expose Salesforce data to external systems via a standard REST API without writing code?

    Answer: Lightning Platform REST API

    The Lightning Platform REST API provides standard endpoints to access Salesforce data and metadata for external integrations.

  4. An administrator is testing a data import using Data Loader and some records fail. What file should they examine to understand which records failed and why?

    Answer: The error log CSV file generated by Data Loader after the operation

    Data Loader generates an error log CSV file that identifies which records failed and provides the error messages for each.

  5. What is the primary purpose of the Data Import Wizard in Salesforce?

    Answer: To import data for standard and custom objects with a guided, browser-based interface

    The Data Import Wizard provides a step-by-step UI for importing up to 50,000 records for supported standard and custom objects.

  6. An admin wants to give a specific user extra permissions without changing their profile. What should the admin use?

    Answer: A Permission Set

    Permission Sets grant additional permissions to individual users on top of what their profile already provides.

  7. What is the purpose of the 'Schema Builder' in Salesforce?

    Answer: Creating and viewing the data model including objects and relationships in a visual canvas

    Schema Builder provides a visual drag-and-drop interface to create and view objects, fields, and relationships in your data model.

  8. What is the 'Lead Status' field typically used to indicate in Salesforce?

    Answer: The current stage of the lead in the qualification process (e.g., New, Working, Qualified)

    Lead Status is a picklist that tracks where a lead is in the qualification lifecycle, helping reps manage and prioritize their lead work.

  9. What is the correct way to call a controller method when a user changes a select list value on a Visualforce page?

    Answer: Use with event="onchange" inside

    nested inside with event="onchange" triggers an AJAX call to the controller when the selection changes.

  10. A Salesforce admin needs to give a group of contractors temporary access to a specific set of fields and objects without changing their profile. What is the best tool?

    Answer: Assign a Permission Set to the contractors

    Permission Sets allow admins to grant additional access to specific users without altering their base profile.

  11. When configuring a Flow to send an outbound message to an external system, which element should you use?

    Answer: Apex Action

    An Apex Action in Flow invokes an Apex class, which can be written to make HTTP callouts to external systems when native callout actions are insufficient.

  12. Which Visualforce tag is used to define an area that can be partially refreshed via AJAX?

    Answer:

    with layout="block" can be targeted by reRender attributes for partial page AJAX refreshes.

  13. What distinguishes a Certified Salesforce Administrator certified professional from a non-certified practitioner?

    Answer: Certification validates competency through standardized assessment against established benchmarks

    Certification provides objective validation of competency through standardized assessment. While non-certified practitioners may be skilled, certification offers verified evidence that a professional meets established benchmarks for knowledge and performance.

  14. Which of the following field types CANNOT be used as a controlling field for a dependent picklist?

    Answer: Multi-Select Picklist

    Multi-select picklist fields cannot act as controlling fields; only standard picklists and checkbox fields can control dependent picklists.

  15. Which of the following Salesforce features allows a sales manager to review and approve a discounted deal before it can be submitted?

    Answer: Approval Processes

    Approval Processes define a sequence of steps that require designated approvers to review and approve (or reject) a record before it proceeds.

  16. Which utility bar feature can be configured using a Lightning component in App Builder?

    Answer: Persistent panels at the bottom of the app

    The utility bar hosts Lightning components as persistent panels at the bottom of a Lightning app, accessible to users at all times.

  17. What is a standard object in Salesforce?

    Answer: Default Salesforce object

    A standard object in Salesforce is one that is pre-built and provided out-of-the-box by Salesforce. These objects, such as Account, Contact, Lead, Opportunity, and Case, represent common business processes and data structures. They form the foundational data model upon which many Salesforce functionalities are built.

  18. An admin needs to ensure that users cannot access Salesforce from outside the corporate network. Which feature enforces this?

    Answer: Trusted IP Ranges in Network Access

    Trusted IP Ranges in Network Access restrict logins to specified IP addresses, preventing access from outside the corporate network.

  19. A Salesforce dashboard chart is showing stale data. Which action will immediately refresh the dashboard data?

    Answer: Click the Refresh button on the dashboard

    Clicking the Refresh button on a dashboard forces an immediate refresh of all component data from the underlying reports.

  20. What is the effect of setting a field's Field-Level Security to 'Read-Only' for a given profile?

    Answer: Users on that profile can see but not edit the field

    Read-Only FLS means the field is visible to users on that profile but they cannot modify its value.

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Sources & references

Exam facts on this page (fees, format, dates, passing scores) are checked against these official sources; the date is our last check. Editorial policy

  1. help.salesforce.com — Exam information · verified Oct 2026
  2. help.salesforce.com — Test delivery, eligibility, fees · verified Oct 2026