Practice Test Geeks(CRT) Certified Retail Tobacconist Practice Test
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Project Management for IT Flashcards

7 cards from real CRT practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. A retail tobacconist's IT manager wants to ensure their new inventory tracking project scope does not expand beyond original boundaries. Which process helps control this?

    Answer: Integrated change control

    Integrated change control is the formal process for reviewing all change requests and managing changes to project deliverables, scope, and plans.

  2. Which diagram is most useful for identifying the root cause of recurring data entry errors in a tobacconist's new inventory management system?

    Answer: Ishikawa (fishbone) diagram

    The Ishikawa diagram visually maps potential causes of a problem across categories such as people, process, and technology.

  3. A tobacconist IT project team has 5 members. How many potential communication channels exist among team members?

    Answer: 10

    The formula n(n-1)/2 gives 5×4/2 = 10 communication channels for a 5-person team.

  4. During the closing phase of a tobacco retail IT project, the project manager holds a lessons learned session. What is the primary deliverable from this meeting?

    Answer: Lessons learned register added to organizational process assets

    Lessons learned are documented and stored in organizational process assets to improve future project performance.

  5. A retail tobacconist's cloud migration project has a fixed deadline due to a regulatory compliance date. Which scheduling technique should the project manager use to work backward from the deadline?

    Answer: Backward pass critical path analysis

    The backward pass calculates late start and finish dates by working from the project end date back through the network.

  6. An IT project at a tobacconist shop is using an Agile framework. The team holds a short daily meeting to synchronize work. What is this meeting called?

    Answer: Daily Scrum (standup)

    The Daily Scrum is a 15-minute time-boxed event where the team inspects progress toward the sprint goal and adapts their plan.

  7. Which procurement document should a tobacconist chain issue when the IT requirements are well-defined and they want vendors to compete on price for a software implementation?

    Answer: Request for Quote (RFQ)

    An RFQ is used when requirements are clearly defined and the primary selection criterion is price.

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