CRSP CRSP Onboarding & Candidate Experience 2

Question 1

What is a Realistic Job Preview (RJP) and when is it typically delivered in the hiring process?

Accepted Answer

A balanced portrayal of positive and negative job aspects shared before hire to set accurate expectations

Answer

An RJP presents both attractive and challenging aspects of a role to candidates before accepting an offer, reducing early turnover from unmet expectations.

Question 2

A candidate who had a negative recruiting experience is unlikely to refer others to apply. Which metric directly captures this risk?

Accepted Answer

Candidate net promoter score (cNPS)

Answer

cNPS directly measures whether candidates would recommend the hiring process to others, capturing reputational risk from poor candidate experience.

Question 3

Which practice is considered a best standard for providing feedback to unsuccessful candidates in the US?

Accepted Answer

Provide general, constructive feedback upon request without identifying protected characteristics as factors

Answer

Best practice is to offer general, constructive feedback when requested while avoiding reference to protected class characteristics to minimize legal exposure.

Question 4

A recruiter fails to communicate next steps to a candidate for two weeks. This most directly damages which aspect of recruiting?

Accepted Answer

Candidate experience and employer brand perception

Answer

Poor communication during the hiring process is consistently cited as the top driver of negative candidate experience and employer brand damage.

Question 5

Which US federal form must be completed within 3 business days of an employee's first day of work to comply with I-9 requirements?

Accepted Answer

I-9 Section 2 (employer verification)

Answer

Employers must complete Section 2 of Form I-9, verifying the employee's identity and work authorization documents, within 3 business days of the hire date.

(CRSP) Certified Recruitment and Selection Professional Practice Test

(CRSP) Certified Recruitment and Selection Professional Practice Test

CRSP CRSP Onboarding & Candidate Experience 2