CRP Employee Counseling and Support

Question 1

What is the primary goal of employee counseling during the relocation process?

Accepted Answer

To help employees understand their benefits and reduce stress

Answer

To reduce moving costs

Answer

To select moving vendors

Answer

To negotiate lease terms

Question 2

Which counseling approach is most effective when an employee's spouse is reluctant to relocate?

Accepted Answer

Include the spouse in counseling sessions to address family concerns

Answer

Ignore the spouse's concerns and focus on the employee

Answer

Offer a higher lump sum and end the conversation

Answer

Defer the relocation indefinitely

Question 3

What term describes the emotional stages an employee typically experiences during relocation?

Accepted Answer

Transition curve

Answer

Relocation fatigue cycle

Answer

Transfer stress index

Answer

Mobility adjustment scale

Question 4

A CRP counselor should document all employee interactions primarily to:

Accepted Answer

Maintain compliance and ensure continuity if the case is reassigned

Answer

Share notes with the employee's manager

Answer

Provide data for marketing purposes

Answer

Justify billing hours

Question 5

Which factor most commonly causes a relocation to fail after the employee has moved?

Accepted Answer

Inadequate spouse/partner career support

Answer

High moving costs

Answer

Poor route planning by movers

Answer

Late reimbursement checks

Question 6

What is a 'look-see' visit in the context of employee counseling?

Accepted Answer

A pre-decision trip for the employee and family to evaluate the new location

Answer

A virtual tour of a property

Answer

An employer inspection of the new home

Answer

A post-move follow-up call