CRM Risk Management & Safety Practices 2

Question 1

A resident slips on ice in the parking lot and sustains an injury. Which document should the property manager complete FIRST?

Accepted Answer

Complete an incident report within 24 hours

Answer

An incident report should be completed promptly (within 24 hours) to document facts while memories are fresh and protect the property legally.

Question 2

Which type of insurance covers a property management company for claims arising from errors or omissions in its professional services?

Accepted Answer

Professional liability (E&O) insurance

Answer

Professional liability (Errors & Omissions) insurance protects property managers against claims that their professional advice or services caused harm.

Question 3

A resident reports visible mold in their bathroom. What is the property manager's FIRST step?

Accepted Answer

Inspect the area and document findings before taking action

Answer

Inspecting and documenting the extent of the mold problem is the first step before determining the appropriate remediation response.

Question 4

Under the ADA, what is the maximum slope for an accessible ramp in a residential property?

Accepted Answer

1:12

Answer

ADA guidelines require a maximum slope of 1:12 (one inch of rise for every twelve inches of run) for accessible ramps.

Question 5

A property manager learns that a registered sex offender has moved into the community. What is the most appropriate action?

Accepted Answer

Consult legal counsel before taking any action

Answer

The manager should consult legal counsel because landlord obligations and restrictions on sex offender notification vary significantly by state law.

(CRM) Certified Residential Manager Practice Test

(CRM) Certified Residential Manager Practice Test

CRM Risk Management & Safety Practices 2