CRM Community Resources & Case Management

Question 1

A recovery mentor's role in case management primarily involves:

Accepted Answer

Connecting clients to appropriate community resources and services

Answer

Recovery mentors serve as navigators who help clients identify, access, and coordinate community-based resources to support their recovery.

Question 2

Which of the following is an example of a community resource a CRM might help a client access?

Accepted Answer

Sober living housing programs

Answer

Sober living homes provide structured, substance-free housing that supports individuals in early recovery.

Question 3

The SAMHSA National Helpline is a resource that provides:

Accepted Answer

Free, confidential treatment referrals and information for substance use and mental health disorders

Answer

SAMHSA's National Helpline (1-800-662-HELP) offers free, confidential 24/7 treatment referrals and information in English and Spanish.

Question 4

When making a referral to a community resource, the CRM should ensure the referral is:

Accepted Answer

Appropriate to the client's specific needs, culture, and circumstances

Answer

Effective referrals must be tailored to the client's specific situation, preferences, cultural background, and practical needs.

Question 5

Which of the following best describes 'warm handoff' in recovery support services?

Accepted Answer

A direct, personal introduction of a client to the next service provider to ensure continuity of care

Answer

A warm handoff involves personally connecting a client with the next provider — in real time or by phone — to reduce barriers and ensure the client does not fall through the cracks.

CRM - Certified Recovery Mentor Practice Test

CRM - Certified Recovery Mentor Practice Test

CRM Community Resources & Case Management