CRLS Technology in Real Estate 4

Question 1

Which payment security standard applies when a leasing office accepts rent by credit card?

Accepted Answer

PCI DSS

Answer

The Payment Card Industry Data Security Standard governs how card data is stored, processed, and transmitted.

Question 2

A leasing agent wants to take aerial marketing photos of a community with a drone for commercial use. What does the FAA generally require?

Accepted Answer

The pilot holds a Remote Pilot Certificate under Part 107

Answer

Commercial drone operations fall under FAA Part 107, which requires a certified remote pilot.

Question 3

What is the best way to store scanned applicant documents containing Social Security numbers?

Accepted Answer

Encrypted storage with role-based access controls

Answer

Encryption and limited access protect sensitive personal data from unauthorized disclosure.

Question 4

An online listing syndication tool pushes one vacancy to many rental websites. What is its main operational risk?

Accepted Answer

Outdated or inaccurate listings remaining live after the unit is leased

Answer

If feeds are not updated, stale listings can mislead prospects and create advertising compliance issues.

Question 5

An AI chatbot on a leasing website answers prospect questions after hours. Which response would create the greatest fair housing risk?

Accepted Answer

Steering families with children toward a particular building

Answer

Steering based on familial status violates the Fair Housing Act regardless of whether a human or an automated tool does it.

CRLS - Certified Residential Leasing Specialist Practice Test