CRLS Technology in Real Estate 2

Question 1

Which federal law gives electronic signatures on a residential lease the same legal effect as handwritten signatures in interstate commerce?

Accepted Answer

The ESIGN Act

Answer

The Electronic Signatures in Global and National Commerce (ESIGN) Act of 2000 validates e-signatures and electronic records in commerce.

Question 2

Before sending a lease electronically under ESIGN, what must a leasing agent generally obtain from the consumer?

Accepted Answer

Affirmative consent to receive records electronically

Answer

ESIGN requires consumer consent to electronic records after disclosure of their rights, including the right to paper copies.

Question 3

A tenant receives an email appearing to be from the property manager with new wiring instructions for the security deposit. What is the best practice?

Accepted Answer

Verify the instructions by calling a known, previously verified phone number

Answer

Wire fraud schemes rely on spoofed emails, so payment changes should be confirmed through an independent, trusted channel.

Question 4

Which feature of a property management platform most directly reduces late rent payments?

Accepted Answer

Automatic recurring ACH payments with reminders

Answer

Autopay and automated reminders make on-time payment the default behavior for residents.

Question 5

When an applicant is denied based on information in a tenant screening report, what does the FCRA require the landlord to provide?

Accepted Answer

An adverse action notice identifying the consumer reporting agency

Answer

Under the FCRA, adverse action notices must name the reporting agency and inform the applicant of their right to a free report and to dispute errors.

CRLS - Certified Residential Leasing Specialist Practice Test

CRLS - Certified Residential Leasing Specialist Practice Test

CRLS Technology in Real Estate 2