CRLS Maintenance & Risk Management 2

Question 1

A resident reports a gas odor in their unit late at night. What should the leasing professional instruct first?

Accepted Answer

Leave the unit immediately and call the gas utility or 911 from outside

Answer

Suspected gas leaks are life-safety emergencies requiring immediate evacuation and a call to the utility or emergency services from a safe location.

Question 2

Which type of maintenance is performed on a set schedule to prevent equipment failure, such as changing HVAC filters quarterly?

Accepted Answer

Preventive maintenance

Answer

Preventive maintenance is scheduled upkeep designed to avoid breakdowns and extend equipment life.

Question 3

Under federal law, landlords of housing built before what year must disclose known lead-based paint hazards to tenants?

Accepted Answer

1978

Answer

The federal Residential Lead-Based Paint Hazard Reduction Act requires disclosure for housing built before 1978, the year lead paint was banned for residential use.

Question 4

What is the primary purpose of requiring residents to carry renter's insurance?

Accepted Answer

To protect the resident's personal property and provide personal liability coverage

Answer

Renter's insurance covers the tenant's belongings and their liability, not the owner's building.

Question 5

A maintenance technician must enter an occupied unit for a non-emergency repair. What is the best practice in most U.S. states?

Accepted Answer

Provide reasonable advance notice as required by state law and the lease

Answer

Most state landlord-tenant laws require reasonable notice (often 24 hours) before non-emergency entry.

CRLS - Certified Residential Leasing Specialist Practice Test

CRLS - Certified Residential Leasing Specialist Practice Test

CRLS Maintenance & Risk Management 2