Technology in Real Estate Flashcards

A tenant screening algorithm automatically rejects anyone with any eviction filing, including dismissed cases. What is the main concern?

Answer: It may produce inaccurate and disparate-impact outcomes

Blanket automated criteria can rely on inaccurate records and disproportionately affect protected classes, raising FCRA and fair housing concerns.

Which practice best supports secure remote access to the property management system for off-site leasing staff?

Answer: Using a VPN with multi-factor authentication

A VPN encrypts traffic and MFA verifies identity, protecting data on untrusted networks.

What is the main benefit of a resident portal that stores the signed lease and community rules?

Answer: Residents can access key documents anytime, reducing office inquiries

24/7 document access improves transparency and cuts routine questions to staff.

Which metric from a listing website's analytics best indicates how well an ad converts interest into action?

Answer: Lead-to-tour or click-to-lead conversion rate

Conversion rates measure how many viewers take the next step, revealing ad effectiveness.

A smart thermostat in a vacant unit is used to reduce energy costs between leases. This is an example of what technology category?

Answer: Internet of Things (IoT) building automation

IoT devices are networked sensors and controls that allow remote monitoring and automation of building systems.

When a leasing office discontinues use of an old laptop that stored applicant files, what is the proper step?

Answer: Securely wipe or destroy the drive before disposal

The FTC Disposal Rule requires reasonable measures to destroy consumer report information before disposal.

An online rental application charges a fee. Which practice best supports transparency and legal compliance?

Answer: Disclosing the fee amount, purpose, and any refund policy before payment

Clear upfront disclosure meets consumer protection expectations, and many states cap or regulate application fees.