Professional Ethics & Standards Flashcards
7 cards from real CRLS practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Professional Ethics & Standards flashcards as text
A residential leasing agent wants to rent a client's unit to their own sibling. What does the Code of Ethics require?
Answer: Written disclosure of the family relationship to the owner
Article 4 requires disclosing in writing any interest the REALTOR® or their immediate family has in the transaction.
Security deposits held by a property manager should be handled how, according to professional standards?
Answer: Kept in a separate trust or escrow account, not commingled with personal funds
Article 8 requires client and customer funds to be kept in special accounts separate from the REALTOR®'s own funds.
A competitor's tenant calls a leasing agent seeking to break their lease and move into the agent's building. What is the ethical course?
Answer: Discuss available units but not induce the tenant to breach an existing lease
REALTORS® may not induce parties to breach existing contracts, but can respond to inquiries from those parties.
Which statement about a REALTOR®'s comments on a competing property management firm is consistent with Article 15?
Answer: False or misleading statements about competitors are prohibited
Article 15 bars knowingly or recklessly making false or misleading statements about other real estate professionals.
A leasing agent uses a stock photo of a renovated kitchen when the actual unit has an older kitchen. Which article is implicated?
Answer: Article 12 – true picture in advertising
Article 12 requires REALTORS® to present a true picture in advertising and representations.
When applicant screening criteria are applied, what practice best reduces fair housing risk?
Answer: Applying written, uniform criteria to every applicant in the same order
Written, uniformly applied criteria document consistent treatment and prevent disparate treatment claims.
A tenant with an emotional support animal requests an exception to a no-pets policy. What is the proper response?
Answer: Evaluate it as a reasonable accommodation request under fair housing law
Assistance animals are reasonable accommodations, not pets, so pet fees and no-pet rules generally do not apply.
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