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Professional Ethics & Standards Flashcards

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  1. A leasing agent who is a REALTOR® learns a prospective tenant has a disability and suggests a different building 'with more people like you.' Which standard is most directly violated?

    Answer: Article 10 of the NAR Code of Ethics on equal professional services

    Article 10 prohibits denying equal professional services or steering based on disability and other protected characteristics.

  2. Under the NAR Code of Ethics, a REALTOR® managing a rental must disclose to the owner which of the following before accepting compensation from a vendor the agent recommends?

    Answer: Any fee, rebate, or profit received from the recommended vendor

    Article 6 requires disclosing any rebate or profit from recommending products or services to the client.

  3. A property manager receives a rental application from a tenant using a Housing Choice Voucher in a jurisdiction with source-of-income protection. What is the ethical and legal response?

    Answer: Process the application using the same criteria applied to all applicants

    Where source of income is protected, voucher holders must be evaluated under identical screening standards.

  4. Which action best demonstrates compliance with Article 1's duty to protect and promote the client's interests in a property management relationship?

    Answer: Advising the owner of a rent increase opportunity supported by a market analysis

    Article 1 obligates REALTORS® to promote the client's interests while treating all parties honestly.

  5. A tenant asks the leasing agent if there have been past pest problems in a unit, and the agent knows of a recent bedbug treatment. What should the agent do?

    Answer: Honestly disclose the known treatment history

    REALTORS® must not misrepresent or conceal pertinent facts, and many states also mandate bedbug disclosure.

  6. Under the NAR Code of Ethics, how often must REALTOR® members complete required Code of Ethics training?

    Answer: Once every three-year cycle

    NAR currently requires Code of Ethics training once per three-year cycle (the cycle running Jan 1, 2025–Dec 31, 2027).

  7. An agent places a rental ad stating 'Ideal for young professionals, no kids.' Why is this problematic?

    Answer: It indicates a preference based on familial status, violating the Fair Housing Act

    Advertising that indicates a preference against families with children violates the Fair Housing Act and Article 10.

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