Maintenance & Risk Management Flashcards

A pipe bursts and floods a unit, damaging the resident's furniture. Which policy typically covers the resident's furniture?

Answer: The resident's renter's insurance policy

The owner's policy covers the building; residents' personal property is covered by their own renter's insurance.

Which situation typically allows a landlord to enter a unit without advance notice?

Answer: An emergency such as an active water leak or fire

State laws generally permit entry without notice in genuine emergencies threatening life or property.

Requiring all residents' guests to follow pool rules posted at the gate is an example of which risk strategy?

Answer: Risk reduction (control)

Posting and enforcing rules lowers the likelihood or severity of incidents, which is risk reduction.

Closing a community pool permanently because of high liability is an example of:

Answer: Risk avoidance

Eliminating the activity that creates the risk is risk avoidance.

Which item should be included in a property's emergency preparedness plan?

Answer: Evacuation routes, emergency contacts, and utility shutoff locations

Emergency plans should provide evacuation routes, contacts, and shutoff locations to respond quickly to disasters.

Why is it important to document all communication with a resident regarding a repair request?

Answer: It creates a record showing timely response, reducing liability in disputes

Written records prove the property responded appropriately if habitability or negligence claims arise.

Which carbon monoxide practice is required or recommended in units with fuel-burning appliances or attached garages?

Answer: Installing working CO detectors per state and local code

Many states mandate CO detectors where fuel-burning appliances or attached garages create CO risk.