CRLS Property Management Operations Flashcards

When must a property manager provide a tenant with written notice before entering the rental unit in most US states?

Answer: 24 to 48 hours in advance, except for emergencies

Most states require 24 to 48 hours written notice before a landlord or manager enters a rental unit, with emergency exceptions.

What does 'habitability' require a landlord to provide in a residential rental?

Answer: Adequate heating, plumbing, weatherproofing, and freedom from significant health hazards

The implied warranty of habitability requires that rental units be safe, sanitary, and structurally sound for human occupancy.

A property manager receives a maintenance request for a broken heater in December. How should this be prioritized?

Answer: As an emergency requiring same-day or next-day repair

A broken heater in winter is an emergency habitability issue that must be addressed immediately to comply with the implied warranty of habitability.

Which of the following best describes a property manager's fiduciary duty to the owner?

Answer: Acting in the owner's best financial and legal interests with loyalty and care

Fiduciary duty requires the property manager to act with loyalty, care, and full disclosure solely in the owner's best interest.

What is a rent roll used for in residential property management?

Answer: Tracking each unit's rent amount, tenant name, lease dates, and payment status

A rent roll is a comprehensive ledger that summarizes all leases, rent amounts, and payment activity for a rental property.

Which action by a property manager would constitute 'self-help eviction,' which is illegal in all US states?

Answer: Changing the locks or removing belongings to force a tenant out without a court order

Self-help eviction bypasses the court process and is illegal; landlords must use the formal eviction process to remove a tenant.