CRCT Ticketing & Fare Collection Systems 2

Question 1

Which fare collection method presents the highest cash handling risk for revenue control technicians?

Accepted Answer

Cash farebox collection

Answer

Cash fareboxes require physical handling, counting, transport, and reconciliation of currency, creating more opportunities for loss, theft, or error.

Question 2

A 'dead ticket' in transit fare collection refers to:

Accepted Answer

A ticket that has expired or been fully used

Answer

A dead ticket has no remaining value or trips — it has either expired, been used up, or otherwise deactivated and can no longer grant access.

Question 3

EMV technology, as used in transit fare systems, stands for:

Accepted Answer

Europay, Mastercard, and Visa chip card standard

Answer

EMV is the global standard for chip-based payment cards developed by Europay, Mastercard, and Visa, now widely used for contactless transit payments.

Question 4

An 'open-loop' payment system in transit allows passengers to pay using:

Accepted Answer

Standard bank-issued credit or debit cards

Answer

Open-loop systems accept general-purpose payment cards (Visa, Mastercard, etc.) directly at fare readers, eliminating the need for a transit-specific card.

Question 5

In an AFC system, what is the primary function of 'back-office' processing?

Accepted Answer

Clearing transactions, reconciling revenue, and managing passenger accounts

Answer

The back-office system handles post-transaction processing including settlement, revenue reconciliation, account management, and reporting after fares are collected.

CRCT - Certified Revenue Control Technician Practice Test

CRCT - Certified Revenue Control Technician Practice Test

CRCT Ticketing & Fare Collection Systems 2