CRCT Ticketing & Fare Collection Systems 2 — Questions and Answers
Question 1: Which fare collection method presents the highest cash handling risk for revenue control technicians?
- Smart card tap payment
- Mobile wallet payment
- Cash farebox collection (Correct answer)
- Monthly pass swipe
Correct answer: Cash farebox collection
Cash fareboxes require physical handling, counting, transport, and reconciliation of currency, creating more opportunities for loss, theft, or error.
Question 2: A 'dead ticket' in transit fare collection refers to:
- A ticket that has expired or been fully used (Correct answer)
- A new ticket not yet activated by the customer
- A complimentary pass for agency employees
- A ticket with a printing error
Correct answer: A ticket that has expired or been fully used
A dead ticket has no remaining value or trips — it has either expired, been used up, or otherwise deactivated and can no longer grant access.
Question 3: EMV technology, as used in transit fare systems, stands for:
- Electronic Money Validation
- Europay, Mastercard, and Visa chip card standard (Correct answer)
- Enhanced Magnetic Verification
- Electronic Media Value
Correct answer: Europay, Mastercard, and Visa chip card standard
EMV is the global standard for chip-based payment cards developed by Europay, Mastercard, and Visa, now widely used for contactless transit payments.
Question 4: An 'open-loop' payment system in transit allows passengers to pay using:
- Only agency-issued transit cards
- Standard bank-issued credit or debit cards (Correct answer)
- Cash only at ticket windows
- Transit mobile apps exclusively
Correct answer: Standard bank-issued credit or debit cards
Open-loop systems accept general-purpose payment cards (Visa, Mastercard, etc.) directly at fare readers, eliminating the need for a transit-specific card.
Question 5: In an AFC system, what is the primary function of 'back-office' processing?
- Collecting fares directly at fare gates
- Clearing transactions, reconciling revenue, and managing passenger accounts (Correct answer)
- Printing and issuing physical fare media
- Monitoring station security cameras
Correct answer: Clearing transactions, reconciling revenue, and managing passenger accounts
The back-office system handles post-transaction processing including settlement, revenue reconciliation, account management, and reporting after fares are collected.
Question 6: A validator that reads a QR code displayed on a passenger's mobile device is an example of which technology?
- Magnetic stripe reader
- 2D barcode scanner (Correct answer)
- RFID proximity reader
- Contactless EMV reader
Correct answer: 2D barcode scanner
QR codes are 2D barcodes that encode fare information and are read by optical scanners on validators, enabling mobile ticketing without physical cards.
CRCT Ticketing & Fare Collection Systems 2
Which fare collection method presents the highest cash handling risk for revenue control technicians?