CRCT - Certified Revenue Control Technician Revenue Control Principles Questions and Answers

Question 1

A small parking operation has one employee who is responsible for collecting cash from customers, recording the daily sales in the ledger, and preparing the bank deposit.
Which fundamental revenue control principle is being violated in this scenario?

Accepted Answer

Segregation of Duties

Answer

Revenue Reconciliation

Answer

Access Control

Answer

Transaction Authorization

Question 2

What is the primary purpose of performing regular revenue reconciliation?

Accepted Answer

To ensure that all revenue recorded in the accounting system matches the actual funds received and deposited.

Answer

To discipline employees for cash shortages.

Answer

To forecast future sales and operational budgets.

Answer

To replace the need for physical cash counts and audits.

Question 3

A revenue control technician is reviewing procedures for a pay-on-foot parking system. Which of the following is the BEST practice for securing uncollected cash in the automated payment kiosk?

Accepted Answer

Utilizing a drop safe or a locked, limited-access cabinet to store cash before collection.

Answer

Leaving the kiosk unlocked during operating hours for quick access by staff.

Answer

Using a standard, easily accessible key for all revenue-related equipment.

Answer

Relying solely on surveillance cameras to deter theft without physical locks.

Question 4

In a Parking Access and Revenue Control (PARC) system, every vehicle entry is recorded with a timestamped ticket, and every exit transaction is logged against that ticket upon payment. This process creates a(n):

Accepted Answer

Audit trail.

Answer

Customer satisfaction survey.

Answer

Employee work schedule.

Answer

Marketing database.

Question 5

A technician notices that the revenue from a gated parking facility has been consistently lower than expected, despite high vehicle entry and exit counts recorded by the system. Which of the following is a potential cause of this revenue leakage?

Accepted Answer

The 'anti-passback' feature on the access control system is disabled.

Answer

The cleaning crew is working efficiently at night.

Answer

The facility's lighting was recently upgraded to LEDs.

Answer

Customers are paying with credit cards instead of cash.

Question 6

Which of the following is a key function of a modern Parking Access and Revenue Control System (PARCS)?

Accepted Answer

Automating the entry, exit, and payment process for vehicles.

Answer

Performing routine maintenance on the parking surface.

Answer

Hiring and training parking lot attendants.

Answer

Setting the local property tax rates for the facility.

A small parking operation has one employee who is responsible for collecting cash from customers, recording the daily sales in the ledger, and preparing the bank deposit.Which fundamental revenue control principle is being violated in this scenario?

A small parking operation has one employee who is responsible for collecting cash from customers, recording the daily sales in the ledger, and preparing the bank deposit.
Which fundamental revenue control principle is being violated in this scenario?