CPT Training Needs Analysis & Assessment 3

Question 1

A CPT uses a competency model to identify training needs. What is the primary advantage of this approach over traditional task analysis?

Accepted Answer

It links behaviors to strategic organizational outcomes rather than just job tasks

Answer

Competency models connect individual behaviors to broader business goals, making training more strategically relevant.

Question 2

Which statistic from a performance management system would MOST directly signal a training need in a specific team?

Accepted Answer

Consistently below-target KPIs clustered within one department

Answer

Clustered below-target KPIs in a single department indicate a systemic skill or process gap that training may address.

Question 3

A trainer wants to assess training needs across 500 employees quickly. Which method provides the broadest reach with the least trainer time?

Accepted Answer

Online standardized surveys

Answer

Online surveys can be distributed to all 500 employees simultaneously and analyzed efficiently, maximizing reach per trainer hour.

Question 4

In TNA, 'extinguishing' a behavior refers to:

Accepted Answer

Eliminating an incorrect or counterproductive behavior through training

Answer

Extinguishing targets behaviors employees currently perform incorrectly that must be replaced with correct practices.

Question 5

Which approach to prioritizing training needs considers both the severity of the performance gap and the number of employees affected?

Accepted Answer

Urgency-impact matrix

Answer

An urgency-impact matrix plots severity against scope, helping trainers allocate resources to the most critical, widespread gaps first.

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