CPM Strategic Planning for Public Organizations 2

Question 1

Which environmental scanning framework helps public managers analyze Political, Economic, Social, Technological, Legal, and Environmental factors?

Accepted Answer

PESTLE analysis

Answer

PESTLE analysis is an external scanning tool that examines six macro-environmental factors affecting public organizations.

Question 2

In strategic planning, a 'theory of change' primarily describes:

Accepted Answer

How and why a set of activities will lead to desired long-term outcomes

Answer

A theory of change articulates the causal logic linking program inputs and activities to intended outcomes and impact.

Question 3

When a public agency conducts a stakeholder analysis, the PRIMARY purpose is to:

Accepted Answer

Identify who is affected by or can influence the organization's strategy

Answer

Stakeholder analysis identifies individuals and groups with interests in or influence over the organization to inform engagement strategies.

Question 4

A public agency's strategic plan includes a goal to 'improve public trust.' This goal is best described as:

Accepted Answer

An outcome goal

Answer

Outcome goals describe the desired end-state or change the organization seeks to achieve through its programs and services.

Question 5

The 'competitive advantage' concept in public sector strategic planning most closely refers to:

Accepted Answer

A distinctive organizational capability that enables superior public value delivery

Answer

Public sector competitive advantage refers to unique strengths that allow an agency to deliver greater public value than alternatives.

(CPM) Certified Public Manager Practice Test