CPM Performance Measurement & Accountability 3

Question 1

A CPM candidate reviews a program with high output numbers but declining community well-being scores. This situation most likely indicates:

Accepted Answer

Outputs are being produced but are not translating into desired outcomes

Answer

High outputs with poor outcomes signal that activities may not be aligned with the program's ultimate goals.

Question 2

Under the Government Performance and Results Act (GPRA), federal agencies are required to:

Accepted Answer

Develop strategic plans and annual performance reports linked to measurable goals

Answer

GPRA mandates that federal agencies set strategic goals, measure performance against them, and report results publicly.

Question 3

Which type of performance measure counts the number of potholes repaired in a month?

Accepted Answer

Output measure

Answer

Output measures count the direct products or services delivered by a program, such as potholes repaired.

Question 4

A public manager wants to compare her agency's permit approval rate to similar agencies in neighboring states. This technique is called:

Accepted Answer

Benchmarking

Answer

Benchmarking involves comparing an organization's performance against peers or best-in-class organizations to identify improvement opportunities.

Question 5

In performance-based budgeting, funding allocations are primarily driven by:

Accepted Answer

Evidence of program results and achievement of measurable outcomes

Answer

Performance-based budgeting links funding decisions to demonstrated program effectiveness and outcome attainment.

(CPM) Certified Public Manager Practice Test