CPM Managing Work 2

Question 1

A public manager needs to redistribute tasks after a key team member goes on extended leave. What is the BEST first step?

Accepted Answer

Assess each remaining team member's current workload and skills

Answer

Assessing current workloads and skills ensures equitable distribution and prevents burnout before reassigning duties.

Question 2

Which scheduling technique is MOST useful for managing projects with multiple interdependent tasks?

Accepted Answer

Critical Path Method (CPM)

Answer

The Critical Path Method identifies task dependencies and the longest sequence of tasks, determining the minimum project duration.

Question 3

A manager notices that a unit consistently misses deadlines. The MOST appropriate management response is to:

Accepted Answer

Analyze root causes before implementing corrective action

Answer

Root cause analysis ensures corrective actions address the actual problem rather than symptoms.

Question 4

In work management, 'span of control' refers to:

Accepted Answer

The number of employees a manager directly supervises

Answer

Span of control describes how many direct reports a single manager can effectively supervise.

Question 5

Which approach BEST supports accountability in a public sector work unit?

Accepted Answer

Establishing clear performance standards and regular progress reviews

Answer

Clear standards combined with regular reviews create a transparent accountability structure aligned with public sector expectations.

(CPM) Certified Public Manager Practice Test