CPM Human Resource Management in Government 2

Question 1

Under the Civil Service Reform Act of 1978, which agency was created to adjudicate federal employee appeals?

Accepted Answer

Merit Systems Protection Board

Answer

The Merit Systems Protection Board (MSPB) was established by the Civil Service Reform Act of 1978 to hear and decide federal employee appeals.

Question 2

A public manager wants to reduce involuntary turnover among high performers. Which retention strategy is most directly effective?

Accepted Answer

Implementing structured stay interviews

Answer

Stay interviews proactively identify why high performers remain and what might cause them to leave, enabling targeted retention actions.

Question 3

Which doctrine allows a government employer to dismiss an at-will employee without providing a reason?

Accepted Answer

Employment-at-will doctrine

Answer

The employment-at-will doctrine permits termination without cause unless limited by contract, statute, or constitutional protections.

Question 4

When a government agency conducts a job analysis, the PRIMARY purpose is to:

Accepted Answer

Define the essential functions and requirements of a job

Answer

Job analysis identifies the duties, responsibilities, and required competencies of a position, forming the foundation for all HR functions.

Question 5

A public agency's workforce plan reveals an impending retirement wave that will eliminate 30% of institutional knowledge. The BEST immediate response is to:

Accepted Answer

Implement knowledge transfer and succession planning programs

Answer

Succession planning and knowledge transfer programs capture critical expertise before retirements and prepare future leaders.

(CPM) Certified Public Manager Practice Test

(CPM) Certified Public Manager Practice Test

CPM Human Resource Management in Government 2