Which of the following best describes the difference between 'efficiency' and 'utilization' in capacity management?
-
A
Efficiency measures actual output vs. standard output; utilization measures actual hours worked vs. available hours
-
B
Efficiency measures uptime vs. downtime; utilization measures output vs. capacity
-
C
Efficiency is a quality measure; utilization is a throughput measure
-
D
They are interchangeable terms for the same metric