CPHRM Loss Prevention 5

Question 1

Which element is MOST important when designing a healthcare organization's safety culture?

Accepted Answer

Non-punitive reporting environment that encourages transparency

Answer

A non-punitive, psychologically safe environment encourages staff to report errors and near misses, which is the foundation of a strong safety culture.

Question 2

Under the Emergency Medical Treatment and Labor Act (EMTALA), a hospital's primary obligation to any person presenting to the emergency department is to:

Accepted Answer

Perform a medical screening examination and stabilize emergency conditions

Answer

EMTALA requires hospitals to provide a medical screening exam and necessary stabilizing treatment regardless of ability to pay.

Question 3

Which communication tool is designed to improve handoff safety between clinical providers?

Accepted Answer

SBAR (Situation, Background, Assessment, Recommendation)

Answer

SBAR is a structured communication framework used during patient handoffs to convey critical information clearly and consistently.

Question 4

A hospital voluntarily discloses an adverse event to a patient and family. This practice is BEST supported by which principle?

Accepted Answer

Disclosure and apology programs

Answer

Disclosure and apology programs support honest communication about adverse events and often reduce litigation by addressing patient concerns directly.

Question 5

Which of the following BEST describes the purpose of 'tail coverage' in a claims-made malpractice policy?

Accepted Answer

Covers claims filed after a physician retires or leaves a position for incidents that occurred during the policy period

Answer

Tail coverage (extended reporting endorsement) allows claims arising from incidents during the policy period to be reported after the policy terminates.

CPHRM Exam Practice Test

CPHRM Exam Practice Test

CPHRM Loss Prevention 5