← All CPHQ Flashcard Decks

Quality Review and Accountability Flashcards

7 cards from real CPHQ practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Quality Review and Accountability flashcards as text
  1. A hospital's peer review committee finds that a physician's complication rate is twice the expected benchmark. What is the most appropriate next step?

    Answer: Conduct a focused professional practice evaluation (FPPE)

    FPPE is the structured process used to evaluate a specific concern about a practitioner's competency before any privilege action is taken.

  2. Which data source is MOST useful for identifying patterns of healthcare-associated infections across an entire hospital system?

    Answer: The National Healthcare Safety Network (NHSN)

    NHSN is the CDC's surveillance system specifically designed to track and benchmark healthcare-associated infections nationally.

  3. A quality manager discovers that a root cause analysis (RCA) was completed after a sentinel event but no action plan was created. Which standard is MOST likely being violated?

    Answer: The Joint Commission's sentinel event policy

    The Joint Commission requires that an RCA result in an actionable improvement plan to address identified system vulnerabilities.

  4. When using a run chart to monitor a quality metric over time, what feature indicates a statistically significant process change?

    Answer: Six or more consecutive points above or below the median

    A run of six or more consecutive points on one side of the median is a standard rule signaling a non-random shift in a run chart.

  5. A quality team wants to prioritize which of five patient safety issues to address first. Which tool is BEST suited for this decision?

    Answer: Failure Prioritization Matrix (risk matrix)

    A risk matrix (prioritization matrix) ranks issues by severity and likelihood to help teams allocate improvement resources effectively.

  6. Under the concept of Just Culture, a nurse who made a medication error due to a confusing look-alike label should PRIMARILY be addressed through:

    Answer: System redesign to eliminate the labeling hazard

    Just Culture distinguishes human error from reckless behavior and addresses look-alike labeling errors through system redesign rather than individual punishment.

  7. A quality professional is reviewing credentialing files and finds a practitioner's license expired two months ago. What action is required FIRST?

    Answer: Immediately suspend clinical privileges until licensure is restored

    Active, unencumbered licensure is a fundamental prerequisite for clinical privileges, requiring immediate suspension when a license lapses.

How this page was made: written with AI tools. Exam facts are checked against the official sources listed below. Not reviewed by a subject-matter expert. Editorial policy

Sources & references

Exam facts on this page (fees, format, dates, passing scores) are checked against these official sources; the date is our last check. Editorial policy

  1. nahq.org — Test delivery, fees, registration, test dates, eligibility, exam format, retake policy, score release, time limit · verified Oct 2026