CPHQ Patient Safety Principles 2

Question 1

Which safety culture concept describes the degree to which staff feel safe reporting errors without fear of punishment?

Accepted Answer

Non-punitive reporting environment

Answer

Just culture

Answer

Psychological safety

Answer

Safety climate

Question 2

A nurse administers the wrong dose because a pharmacist misread a handwritten order. Which error type best describes the pharmacist's action?

Accepted Answer

Mistake

Answer

Violation

Answer

Slip

Answer

Lapse

Question 3

The 'iceberg model' of safety events suggests that for every serious patient harm event there are many more:

Accepted Answer

Near misses and unsafe conditions

Answer

Root causes identified

Answer

Adverse drug events

Answer

Sentinel events reported to The Joint Commission

Question 4

Which human factors principle reduces reliance on memory to prevent medication errors?

Accepted Answer

Cognitive aids and checklists

Answer

Double-loop learning

Answer

Forcing functions

Answer

Normalization of deviance

Question 5

During a sentinel event analysis, the team identifies that the call-back policy for critical lab values was unclear. This is best categorized as a:

Accepted Answer

Latent failure

Answer

Active failure

Answer

Near miss

Answer

Adverse event

Question 6

Which metric is MOST useful for identifying harm trends over time in an inpatient setting?

Accepted Answer

Global Trigger Tool (GTT) harm rate

Answer

Patient satisfaction scores

Answer

Number of complaints received

Answer

Staff turnover rate

Question 7

A patient falls while ambulating because the bed alarm was silenced by staff. Which contributing factor does this most represent?

Accepted Answer

Workaround behavior

Answer

Equipment failure

Answer

Communication breakdown

Answer

Patient non-compliance