CPD Communication Management 2

Question 1

Which communication channel is generally MOST appropriate for addressing sensitive personnel issues on a project?

Accepted Answer

One-on-one private conversation

Answer

Sensitive personnel matters require privacy and direct dialogue to ensure confidentiality and allow candid two-way communication.

Question 2

A project director uses the formula n(n-1)/2 to calculate the number of communication channels. If a team has 8 members, how many channels exist?

Accepted Answer

28

Answer

Using n(n-1)/2 with n=8: 8×7/2 = 28 communication channels, illustrating why communication complexity grows rapidly with team size.

Question 3

Which component is LEAST likely to be included in a project's communications management plan?

Accepted Answer

Detailed technical specifications for deliverables

Answer

Detailed technical specifications belong in the project scope or technical documentation, not in the communications management plan.

Question 4

Active listening in a project management context PRIMARILY means:

Accepted Answer

Fully concentrating on the speaker, understanding the message, and providing thoughtful feedback

Answer

Active listening involves full engagement—understanding content and intent—and responding in a way that confirms comprehension and encourages further dialogue.

Question 5

A project director is preparing a presentation for the board of directors on a major project milestone. Which approach is MOST appropriate?

Accepted Answer

Focus on strategic outcomes, risks, and decisions required at the executive level

Answer

Board presentations should focus on strategic relevance, high-level status, and decision points, rather than operational or technical detail.

CPD - Certified Project Director Practice Test

CPD - Certified Project Director Practice Test

CPD Communication Management 2