CPD CPD Resource Management & Team Development 2

Question 1

Which conflict resolution technique is MOST appropriate when a long-term relationship with a team member must be preserved?

Accepted Answer

Collaborating

Answer

Collaborating (problem-solving) addresses the root cause of conflict and results in a win-win outcome, which best preserves ongoing working relationships.

Question 2

A project director wants to motivate a high-performing team member who has mastered their current role. According to Maslow's hierarchy, which need should be addressed?

Accepted Answer

Self-actualization needs

Answer

Once lower-level needs are met, high performers are motivated by self-actualization — opportunities for growth, creativity, and reaching full potential.

Question 3

What is the purpose of an Individual Development Plan (IDP) in project team management?

Accepted Answer

To set personalized learning goals and growth opportunities aligned with project and career needs

Answer

An IDP outlines targeted learning and development activities to help individuals grow skills relevant to both their career aspirations and project needs.

Question 4

In resource management, what is meant by 'bench strength'?

Accepted Answer

The depth of qualified personnel available to fill critical roles if key team members leave

Answer

Bench strength refers to an organization's ability to replace key personnel with qualified backups, reducing single-point-of-failure risk in critical roles.

Question 5

A project director is preparing a staffing management plan. Which element is MOST important to include for a large, complex US government contract?

Accepted Answer

Security clearance requirements and compliance with Equal Employment Opportunity (EEO) regulations

Answer

Government contracts often require specific security clearances, and all staffing decisions must comply with EEO regulations to avoid discrimination and legal liability.

CPD - Certified Project Director Practice Test

CPD - Certified Project Director Practice Test

CPD CPD Resource Management & Team Development 2