COM Core Responsibilities 2

Question 1

An office manager notices that supply costs have increased 20% over the last quarter. What is the BEST first step to address this?

Accepted Answer

Conduct a supply usage audit to identify waste or over-ordering

Answer

Auditing supply usage identifies the root cause of cost increases before implementing solutions.

Question 2

Which document outlines the specific duties, qualifications, and reporting relationships for an open administrative position?

Accepted Answer

Job description

Answer

A job description details the duties, required qualifications, and reporting structure for a position.

Question 3

An office manager is asked to develop a business continuity plan. Which element is MOST critical to include?

Accepted Answer

Emergency contact lists and recovery procedures

Answer

Emergency contacts and recovery procedures are the core of any business continuity plan.

Question 4

When onboarding a new employee, which action should the office manager complete on or before the employee's first day?

Accepted Answer

Ensure workstation, access credentials, and required forms are ready

Answer

Preparing the workstation and credentials before day one ensures a smooth onboarding experience.

Question 5

A vendor invoice arrives with charges that differ from the purchase order. What should the office manager do FIRST?

Accepted Answer

Compare the invoice against the purchase order and contact the vendor about discrepancies

Answer

Reconciling the invoice against the purchase order ensures accuracy before any payment is authorized.

(COM) Certified Office Manager Practice Test