COKO Patient Communication Skills 2

Question 1

A kinesiology client becomes emotionally distressed mid-session after discussing a past injury. What is the most appropriate immediate response?

Accepted Answer

Acknowledge the emotion and pause to offer support

Answer

Acknowledging the client's emotional response validates their experience and establishes trust before deciding whether to continue.

Question 2

When documenting a patient's subjective complaints in a SOAP note, which communication principle is most important?

Accepted Answer

Record the patient's own words verbatim or closely quoted

Answer

Recording the patient's own words preserves accuracy and reflects true subjective experience in the legal record.

Question 3

A kinesiologist is explaining a home exercise program to an elderly patient with low health literacy. Which strategy is MOST effective?

Accepted Answer

Use the teach-back method to confirm understanding

Answer

The teach-back method asks patients to explain instructions in their own words, confirming comprehension rather than just delivery.

Question 4

During a fitness assessment, a client refuses to answer questions about their medical history. How should the kinesiologist respond?

Accepted Answer

Explain the purpose of the questions and respect the client's right to decline

Answer

Explaining clinical rationale respects client autonomy while ensuring informed decision-making about participation.

Question 5

Which of the following BEST describes therapeutic communication in kinesiology practice?

Accepted Answer

Purposeful, client-centered interaction that supports health outcomes

Answer

Therapeutic communication is intentional and client-focused, designed to support trust, adherence, and well-being.

(COKO) College of Kinesiologists of Ontario Practice Test