COHN Occupational Case Management 5

Question 1

When conducting a telephonic case management call with an injured worker, which action is MOST important at the start of the call?

Accepted Answer

Identify yourself, your role, and explain the purpose and voluntary nature of case management services

Answer

Ethical case management requires transparency: identifying yourself and explaining your role and the voluntary nature of services protects worker rights and builds trust.

Question 2

A case manager is reviewing a treatment plan for an injured worker that includes procedures with questionable evidence of effectiveness. The MOST appropriate response is to:

Accepted Answer

Apply evidence-based guidelines to evaluate appropriateness and communicate concerns through proper channels

Answer

Occupational case managers apply evidence-based clinical guidelines to assess treatment appropriateness and raise concerns professionally and through appropriate channels.

Question 3

An injured worker is cleared for return to work but refuses due to fear of re-injury. Which intervention is MOST appropriate?

Accepted Answer

Coordinate a graded exposure or work-hardening program and address fear-avoidance with behavioral support

Answer

Work hardening and graded exposure address kinesiophobia and fear-avoidance behaviors that impede return to work following occupational injury.

Question 4

What does the 'impairment rating' assigned at MMI primarily determine in the workers' compensation system?

Accepted Answer

The degree of permanent physical loss, which is used to calculate permanent disability benefits

Answer

An impairment rating quantifies the degree of permanent physical loss using standardized guides (e.g., AMA Guides) and is used to calculate permanent disability benefits.

Question 5

Which of the following best illustrates the principle of 'least restrictive environment' in return-to-work planning?

Accepted Answer

Returning the worker to the closest possible approximation of their pre-injury job with minimal modification

Answer

Returning the worker to the highest functional level with the least restriction possible promotes faster recovery and workforce integration.

COHN Exam Practice Test

COHN Exam Practice Test

COHN Occupational Case Management 5