CNL Interprofessional Collaboration & Communication

Question 1

Which communication tool is most commonly used to improve handoff communication between healthcare providers?

Accepted Answer

SBAR (Situation, Background, Assessment, Recommendation)

Answer

PDSA cycle

Answer

Root cause analysis

Answer

FMEA

Question 2

The CNL's role in interprofessional teams is best described as:

Accepted Answer

Lateral integrator of care across the healthcare team

Answer

Supervisor of all team members

Answer

Primary decision-maker for all patient care

Answer

Administrative coordinator for hospital operations

Question 3

TeamSTEPPS was developed by which organization(s)?

Accepted Answer

AHRQ and the Department of Defense

Answer

The Joint Commission

Answer

Institute for Healthcare Improvement

Answer

American Nurses Association

Question 4

In TeamSTEPPS, the 'huddle' is designed to:

Accepted Answer

Provide ongoing assessment and re-establish situational awareness during a rapidly changing event

Answer

Conduct staff performance reviews

Answer

Replace the formal shift report

Answer

Address staffing shortages at the unit level

Question 5

Which barrier most commonly impedes effective interprofessional collaboration in healthcare settings?

Accepted Answer

Hierarchical culture and professional status differences

Answer

Shared electronic documentation systems

Answer

Standardized clinical protocols

Answer

Having too many team members on a unit

Question 6

The 'I PASS the BATON' communication tool is specifically used for:

Accepted Answer

Structured patient handoff and care transfer

Answer

Medication reconciliation at admission

Answer

Incident reporting after an adverse event

Answer

Quality improvement project planning

Question 7

When a conflict arises between a CNL and a physician regarding a patient care decision, the most appropriate first step is:

Accepted Answer

Use assertive communication techniques to directly express concerns

Answer

Escalate immediately to nursing administration

Answer

Request a different physician be assigned to the patient

Answer

Document the disagreement and proceed with the physician's order