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CNA in Massachusetts 2026: Training, Certification, Salary, and Requirements

Massachusetts requires a minimum of 100 hours of DPH-approved CNA training โ€” the federal minimum that Massachusetts uses as its floor โ€” split between classroom instruction and supervised clinical practice. The Massachusetts Department of Public Health (MA DPH) maintains the state's Nurse Aide Registry, and certification testing is conducted by Prometric, the national testing company used by the majority of US states. What makes Massachusetts uniquely distinctive is its concentration of world-class healthcare institutions: Massachusetts General Hospital, Brigham and Women's Hospital, Beth Israel Deaconess Medical Center, Boston Children's Hospital, and the broader Partners HealthCare (Mass General Brigham) network offer CNAs exceptional career advancement opportunities and competitive compensation. Massachusetts CNAs earn $36,000โ€“$44,000 annually โ€” among the highest in the United States โ€” driven by the Boston metro premium and a strong union presence through 1199SEIU. A uniquely Massachusetts resource is the MassHire career center network, which partners with DPH-approved programs to offer fully funded free CNA training for eligible job seekers. With over 40,000 working CNAs across the state, the Greater Boston metro โ€” Cambridge, Somerville, Quincy, and the immediate Boston area โ€” is the dominant job market, followed by Worcester in Central Massachusetts, Springfield in the west, and coastal communities from Cape Cod to the North Shore.

Massachusetts Key Facts and Figures

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100
Training Hours
๐Ÿ’ต
$40,000
Average Salary
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Prometric
Exam Provider
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MA DPH Registry
Registry
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24 Months
Renewal Cycle
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MassHire
Free Training

Massachusetts Important Details

๐Ÿ”ด 100-Hour Minimum Training Requirement โ€“ MA Law

Massachusetts requires a minimum of 100 hours of training at a DPH-approved nurse aide training program โ€” meeting the federal minimum under OBRA '87. At least 60 hours must be classroom or lab instruction covering basic nursing skills, anatomy and physiology, infection control, resident rights, mental health and social service needs, personal care, safety, and emergency procedures. The remaining 40 hours must be supervised clinical practice in a DPH-approved long-term care facility. Programs are offered at community colleges, vocational schools, Red Cross chapters, hospitals, and nursing homes throughout the Commonwealth. Massachusetts requires a CORI (Criminal Offender Record Information) and SORI (Sex Offender Registry Information) check before students begin clinical placements.

DPH-Approved105 CMR 156100 Hours Minimum
  • Classroom Instruction: Minimum 60 hours
  • Clinical Training: Minimum 40 hours supervised
  • Clinical Setting: DPH-approved long-term care facility
  • Background Check: CORI/SORI required before clinical
๐ŸŸ  Prometric CNA Competency Exam โ€“ Prometric Exam

The Massachusetts CNA competency exam is administered by Prometric โ€” the standard national testing company used by most states, making it straightforward for candidates familiar with the national format. The exam has two components: a written knowledge test (multiple-choice, 70 questions) and a clinical skills evaluation (5 randomly selected skills). Both components must be passed within 24 months of completing training. Testing sites are available in Boston, Worcester, Springfield, and other locations statewide. The written exam can also be taken as an oral/audio exam for candidates with reading challenges.

PrometricWritten + SkillsBoth Parts Required
  • Written Exam: Multiple-choice, 70 questions
  • Skills Exam: 5 randomly selected skills
  • Passing Score: 70% written, pass all 5 skills
  • Exam Attempts: 3 attempts within 24 months

Massachusetts Detailed Breakdown

๐ŸŒ† Boston Metro

Boston and the Greater Metro area is Massachusetts' dominant CNA job market by a wide margin, with hundreds of approved training programs and an exceptional concentration of world-class healthcare employers. The top employers in the region include Massachusetts General Hospital (the largest hospital in New England), Brigham and Women's Hospital, Beth Israel Deaconess Medical Center, Boston Children's Hospital, Tufts Medical Center, and the broader Mass General Brigham (formerly Partners HealthCare) network. Boston is also home to major academic medical centers including Boston Medical Center (BMC), which serves as a safety-net hospital and major public-sector CNA employer. Training programs are widely available at Bunker Hill Community College, Roxbury Community College, and the American Red Cross of Massachusetts. The 1199SEIU union represents a significant portion of Boston-area healthcare workers, including CNAs at major hospitals and long-term care facilities, providing union benefits, step increases, and shift differentials. Boston metro CNAs typically earn $17โ€“$22/hour, with hospital system CNAs at Mass General Brigham reaching $20โ€“$25/hour for experienced staff. Cambridge, Somerville, Quincy, and Brookline all have strong CNA job markets tied to the Boston healthcare cluster.

๐Ÿ™๏ธ Worcester / Central MA

Worcester and Central Massachusetts represent the state's second-largest CNA market. The dominant employer is UMass Memorial Medical Center โ€” the University of Massachusetts' flagship academic medical center โ€” which is the largest employer in Central Massachusetts. Saint Vincent Hospital (Tenet Healthcare) is the other major Worcester acute-care facility. The Worcester area also has a large long-term care and skilled nursing facility sector serving the aging Central MA population. Quinsigamond Community College and Worcester State University both offer or support CNA training programs in the region. The MassHire Central career center in Worcester actively partners with DPH-approved programs to fund free CNA training for eligible workers โ€” making Worcester one of the best cities in the state to enter the profession at zero cost. Worcester CNAs typically earn $16โ€“$20/hour, somewhat below Boston but with a significantly lower cost of living. Gardner, Fitchburg, Leominster, Milford, and the broader Central MA corridor all have active long-term care and post-acute care CNA job markets.

๐ŸŒ„ Springfield / Western MA

Springfield and Western Massachusetts form a distinct healthcare market anchored by Baystate Health โ€” the dominant regional health system headquartered in Springfield, operating Baystate Medical Center (a Level I trauma center), Baystate Wing Hospital in Palmer, Baystate Franklin Medical Center in Greenfield, and Baystate Noble Hospital in Westfield. Mercy Medical Center (Trinity Health) and Cooley Dickinson Hospital in Northampton round out the major acute-care employers. Springfield Technical Community College (STCC) offers DPH-approved CNA training programs, and the MassHire Hampden County career center in Springfield provides funding support for eligible CNA trainees. Western MA CNA wages are typically $15โ€“$18/hour โ€” lower than Boston but proportionate to the lower cost of living in communities like Holyoke, Chicopee, Westfield, and Agawam. The Pioneer Valley has a significant long-term care sector given its older-than-average population demographics, providing steady CNA employment across nursing homes, assisted living facilities, and home health agencies.

๐ŸŒŠ Cape Cod / South Shore

Cape Cod and the South Shore of Massachusetts represent a distinctive CNA market shaped by the region's large seasonal and retirement population. Cape Cod Hospital (Cape Cod Healthcare) in Hyannis and Falmouth Hospital are the primary acute-care employers on the Cape, both of which hire CNAs for their hospital units and affiliated post-acute care facilities. The South Shore is anchored by South Shore Hospital in Weymouth (South Shore Health), which is a major community hospital employer for CNAs in Quincy, Braintree, Plymouth, and surrounding communities. The Cape and South Shore have a high density of skilled nursing facilities, assisted living communities, and adult day programs driven by the region's significant senior population. Cape Cod Community College offers CNA training in the region. Seasonal fluctuations affect some facilities, though long-term care employers maintain year-round CNA staffing needs. CNAs in this region typically earn $16โ€“$20/hour, with some premium for healthcare workers willing to commute to more remote Cape locations.

๐Ÿญ North Shore / Lowell

North Shore and Lowell/Merrimack Valley form another strong secondary CNA market in Massachusetts. The North Shore is served by Beverly Hospital, Salem Hospital, and Lahey Hospital and Medical Center in Burlington โ€” all major hospital employers for CNAs. Salem and Beverly are part of the Beth Israel Lahey Health system, providing career mobility across multiple facilities. Lowell General Hospital (Tufts Medicine) and nearby Lowell Community Health Center are major employers in the Merrimack Valley region. Lowell is also home to Middlesex Community College, which offers DPH-approved CNA training programs. The North Shore and Lowell corridor has a substantial long-term care sector โ€” Peabody, Lynn, Salem, Lowell, and Lawrence all have multiple skilled nursing facilities and home health agencies. MassHire Merrimack Valley (Lawrence/Haverhill) and MassHire Metro North (Malden/Woburn) both offer workforce funding for CNA training candidates. North Shore and Lowell CNAs typically earn $16โ€“$20/hour, with the 1199SEIU union active in several long-term care facilities in the region.

Massachusetts Costs and Pricing

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$40,000โ€“$50,000
Boston Hospital CNA
Mass General Brigham, Boston Medical Center, Beth Israel Lahey Health, Tufts Medicine. Major hospital systems pay $19โ€“$24/hr with full benefits. Many positions are 1199SEIU union-represented with shift differentials, step increases, and strong retirement benefits. Mass General Brigham is among the highest-paying CNA employers in New England.
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$36,000โ€“$42,000
Skilled Nursing Facility
Most common CNA employment setting in Massachusetts. Boston-area SNFs pay $17โ€“$20/hr; Central and Western MA facilities average $15โ€“$17/hr. 8โ€“12 hour shifts, weekend rotation expected. Many facilities offer sign-on bonuses of $500โ€“$2,000 for new CNAs, particularly in the post-COVID staffing environment.
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$36,000โ€“$42,000
Home Health CNA
Home health and personal care agencies throughout Massachusetts. Massachusetts minimum wage ($15/hr as of 2026) sets the floor; experienced home health CNAs earn $17โ€“$21/hr in the Boston metro. Flexible scheduling; mileage reimbursement varies by agency. MassHealth (Medicaid) home care programs fund the majority of home health CNA positions.
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$37,000โ€“$44,000
Long-Term Care / Memory Care
Memory care and assisted living facilities across Massachusetts often pay above SNF rates due to specialized dementia care training requirements. Greater Boston assisted living facilities pay $18โ€“$22/hr for CNAs with Alzheimer's and memory care experience. Continuing care retirement communities (CCRCs) also offer competitive wages and stable employment.
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$38,000โ€“$48,000
CNA Staffing Agency
Boston-area staffing agencies (Maxim, Aya, Medplex, IntelliStaff) pay $18โ€“$23/hr for per diem and travel CNAs. No benefits but high hourly rates for flexible CNAs willing to cover multiple facilities. Ideal for CNAs wanting schedule control or supplementing income from a primary employer. High-demand specialty units (ICU step-down, rehab) command premiums.
๐Ÿ›๏ธ
$42,000โ€“$52,000
Union / Public Sector CNA
1199SEIU-represented CNAs at Massachusetts hospitals and long-term care facilities earn above-average wages through collective bargaining. Public hospital CNAs at Boston Medical Center, Cambridge Health Alliance, and county facilities benefit from strong benefit packages, defined pension contributions, and job security.

Massachusetts Step-by-Step Process

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Visit the MA DPH website (mass.gov/dph) to search the official list of approved nurse aide training programs. Massachusetts has approved programs at community colleges, vocational schools, Red Cross chapters, hospitals, and nursing homes statewide. Verify the program appears on the current DPH-approved list before enrolling โ€” programs not on the list cannot register candidates with Prometric. Consider MassHire career centers for funded free training opportunities.

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Complete a TB test (PPD or chest X-ray), physical examination, and required immunizations (MMR, varicella, flu, hepatitis B). Obtain CPR/BLS certification from the American Heart Association or Red Cross. Initiate CORI (Criminal Offender Record Information) and SORI (Sex Offender Registry Information) background checks โ€” required before clinical placement and typically processed within 1โ€“2 weeks. Gather required immunization records per facility requirements.

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Attend your DPH-approved program: minimum 60 hours of classroom instruction and 40 hours of supervised clinical practice. Topics include basic nursing skills, resident rights, infection control, anatomy and physiology, personal care, mental health needs, and safety procedures. Massachusetts programs range from intensive 3โ€“4 week daytime tracks to 8โ€“10 week evening/weekend formats for working adults. Programs at Bunker Hill Community College, Quinsigamond Community College, and Springfield Technical Community College are popular choices.

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After completing your training program, your school will register you with Prometric. You'll receive an Authorization to Test (ATT) letter with instructions to schedule your exam online at prometric.com. Schedule both the written knowledge exam and clinical skills evaluation at your preferred testing location. Testing sites are available in Boston, Worcester, Springfield, and other locations. The exam fee is approximately $130โ€“$150 for both components.

โœ…

Take and pass the written knowledge exam (70 multiple-choice questions, 70% passing score) and the clinical skills evaluation (5 randomly selected skills from the state-approved skills list). Both components must be passed within 24 months of completing training. If you fail one component, you may retake it up to 3 times within 24 months without retaking training. Skills practice with a qualified skills examiner is strongly recommended before the exam.

๐Ÿ›๏ธ

After passing both exam components, Prometric submits your results to the MA DPH Nurse Aide Registry. Registry processing typically takes 2โ€“4 weeks. You can verify your status by searching the online registry at mass.gov/dph. Employers are legally required to verify a CNA's registry status before hiring for patient care roles in licensed facilities. Registry listing confirms your certification is active, unencumbered, and valid to work in Massachusetts long-term care settings.

Massachusetts Essential Checklist

Find a DPH-approved CNA training program at mass.gov/dph
Initiate CORI and SORI background checks (1โ€“2 weeks processing)
Complete TB test, physical exam, required immunizations, and CPR/BLS certification
Check MassHire career center for funded free CNA training eligibility
Complete minimum 100 hours of training (60 classroom + 40 clinical)
Receive program completion certificate from DPH-approved school
School registers you with Prometric โ€” receive Authorization to Test (ATT)
Pay exam fee (~$130โ€“$150 for written + skills components)
Pass the Prometric written knowledge exam (70 questions, 70% passing)
Pass the Prometric clinical skills evaluation (5 randomly selected skills)
Wait 2โ€“4 weeks for MA DPH Nurse Aide Registry processing
Verify your name appears in the MA DPH registry at mass.gov/dph
Provide registry confirmation to employer before beginning paid work
Complete 12 hours of in-service training annually for renewal
Renew every 24 months by maintaining active employment in nursing-related work
MassHire Career Centers โ€” Free CNA Training in Massachusetts

Massachusetts offers one of the strongest free CNA training programs in the country through the MassHire career center network โ€” a statewide system of over 30 one-stop career centers funded by the Massachusetts Executive Office of Labor and Workforce Development (EOLWD). MassHire career centers partner with DPH-approved CNA training programs to fund tuition, fees, books, and sometimes even transportation and childcare for eligible job seekers.

To qualify for MassHire-funded CNA training:

  • Be unemployed or underemployed and seeking full-time work
  • Meet income eligibility guidelines (WIOA Title I criteria)
  • Demonstrate CNA training is appropriate for your career goals
  • Receive approval from a MassHire career counselor

Key MassHire locations that regularly fund CNA training include:

  • MassHire Boston โ€” 30 Winter Street, Boston
  • MassHire Worcester โ€” 60 Foster Street, Worcester
  • MassHire Hampden County โ€” 1 Federal Street, Springfield
  • MassHire Merrimack Valley โ€” 438 Essex Street, Lawrence
  • MassHire Greater Lowell โ€” 107 Merrimack Street, Lowell
  • MassHire New Bedford โ€” 181 Union Street, New Bedford

MassHire funding covers DPH-approved programs at community colleges, Red Cross chapters, and other approved providers. Call your local MassHire office or visit masshirestatewide.com to check current CNA program availability and eligibility. Many participants complete CNA training at zero personal cost through this program.

Massachusetts Advantages and Disadvantages

Pros

  • Among the highest CNA salaries in the US โ€” $36Kโ€“$44K statewide average
  • MassHire career centers provide free funded CNA training for eligible workers โ€” zero cost path
  • World-class employers: Mass General Hospital, Brigham and Women's, Beth Israel โ€” exceptional career ladder
  • 1199SEIU union representation at major employers โ€” strong benefits, step increases, job security
  • Prometric exam is the national standard โ€” well-documented, widely supported study resources
  • Strong academic medical center presence creates CNA-to-RN bridge program opportunities
  • Boston metro has one of the largest CNA job markets in New England
  • MassHealth (Medicaid) strongly funds home care CNA positions โ€” stable demand
  • High density of teaching hospitals creates exceptional on-the-job learning environment
  • Massachusetts has strong labor protections including one of the highest state minimum wages

Cons

  • Boston housing costs are among the highest in the US โ€” can offset higher wages significantly
  • High cost of living across the Greater Boston area reduces real purchasing power
  • CORI/SORI background check process adds 1โ€“2 weeks before clinical training can begin
  • Prometric exam fee ($130โ€“$150) is higher than some states
  • Traffic and commute times in Boston metro can be significant for shift workers
  • Competition for positions at top-tier hospitals (Mass General, Brigham) is intense
  • Annual 12-hour in-service requirement adds ongoing training obligation
  • Western MA wages ($15โ€“$18/hr) are significantly below Boston metro despite same certification requirements
  • Registry processing takes 2โ€“4 weeks after passing exams โ€” delays start of paid work
  • Some rural areas (Western MA, outer Cape) have fewer training program options requiring travel

CNA in Massachusetts Questions and Answers

How Many Hours of Training Are Required to Become a CNA in Massachusetts?

Massachusetts requires a minimum of 100 hours of DPH-approved CNA training โ€” the federal minimum established under OBRA '87. The 100 hours must include at least 60 hours of classroom and lab instruction and 40 hours of supervised clinical practice at a DPH-approved long-term care facility. Most Massachusetts programs meet the 100-hour minimum, though some community college programs run slightly longer (110โ€“120 hours) to provide additional clinical exposure. The training must be completed at a program approved by the MA Department of Public Health (DPH), not just any healthcare training course.

Who Administers the CNA Exam in Massachusetts?

The Massachusetts CNA competency exam is administered by Prometric โ€” the standard national testing company used by the majority of US states. This makes Massachusetts' exam format straightforward and well-documented for candidates preparing with national CNA study materials. The exam has two components: a written knowledge test (70 multiple-choice questions) and a clinical skills evaluation (5 randomly selected skills). Both components must be passed within 24 months of completing training. Testing sites are available in Boston, Worcester, Springfield, and other locations throughout Massachusetts.

What Is the MA DPH Nurse Aide Registry?

The MA DPH Nurse Aide Registry is maintained by the Massachusetts Department of Public Health and tracks all certified nursing assistants who have passed the Prometric competency exam and are authorized to work in Massachusetts licensed long-term care facilities. Employers must verify a CNA's registry status before hiring for direct patient care roles. You can check your status or verify a CNA's certification online at the MA DPH website (mass.gov/dph). The registry also records any substantiated findings of abuse, neglect, or misappropriation โ€” which would restrict or revoke certification.

Does Massachusetts Offer Free CNA Training?

Yes โ€” Massachusetts offers one of the strongest free CNA training programs in the country through the MassHire career center network. MassHire career centers (funded by the state Executive Office of Labor and Workforce Development and federal WIOA Title I funds) partner with DPH-approved CNA programs to fund tuition, fees, and books for eligible job seekers. To qualify, you generally need to be unemployed or underemployed, meet income eligibility criteria, and have a career counselor approve CNA training as appropriate for your goals. MassHire locations in Boston, Worcester, Springfield, Lowell, Lawrence, and New Bedford regularly fund CNA training programs.

What Is the CNA Salary in Massachusetts?

Massachusetts CNAs earn among the highest wages in the United States, with a statewide average of approximately $36,000โ€“$44,000 annually. Boston metro CNAs at major hospital systems (Mass General Brigham, Beth Israel Lahey Health, Tufts Medicine) earn $19โ€“$24/hour. Skilled nursing facility CNAs in the Boston area earn $17โ€“$20/hour. The 1199SEIU union represents a significant portion of Massachusetts healthcare workers, providing negotiated wage increases and benefits. Western MA wages are lower ($15โ€“$18/hour in Springfield and Holyoke) but proportionate to the lower cost of living. Home health CNAs in the Boston metro earn $17โ€“$21/hour.

How Do I Renew My CNA Certification in Massachusetts?

Massachusetts CNA certification must be renewed every 24 months. To renew, you must have worked at least one day as a nursing assistant for compensation within the 24-month renewal period, and must complete a minimum of 12 hours of in-service training during each 12-month period. The renewal process is managed through your employer โ€” the facility where you work is responsible for tracking and reporting your in-service hours to the MA DPH Nurse Aide Registry. If your certification lapses due to non-work, you may need to retake the Prometric competency exam to reinstate your active status.

Can I Transfer My Out-of-State CNA Certification to Massachusetts?

Yes โ€” Massachusetts accepts CNA certifications from other states through a reciprocity process. To transfer your certification, your out-of-state certification must be current, unencumbered, and in good standing. You must apply through the MA DPH Nurse Aide Registry and provide documentation of your original training, exam results, and current registry status from your home state. There is a processing fee (typically $25โ€“$30). Massachusetts does not generally require retesting for out-of-state CNAs with valid credentials. The process typically takes 2โ€“4 weeks once all documentation is submitted.
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